Jane Eckert Email & Phone Number

Rock Hill, Sc, Us

Rock Hill, Sc

Maintain users, enrollments, and courses in Blackboard; archive courses and data each semester. Evaluate and coordinate installation of all system updates, upgrades, bug fixes, LTIs, and other software integrated with the University's Blackboard products.Communicate maintenance and downtime to the campus community.Coordinate with IT Department on integration of Blackboard products with Banner.Configure, troubleshoot, debug, and test the University's Blackboard products.Open and monitor support tickets with Blackboard and third party vendors to quickly resolve technical issues and escalate tickets as necessary.Accurately report and document Banner integration issues with Blackboard products.Stay current on LMS/Analytics and SIS integration communities, networking, researching processes, procedures, best practices, and available resources for maximizing the capabilities of the LMS/Analytics and Banner integration.Create and present customized queries and reports from databases.Assist in writing, developing, and updating technical support documentation for users.Assess alternatives and consult stakeholders, and evaluate and communicate potential risks prior to making decisions.

Conway, Sc

Assist with upgrades and integrations to new versions of Moodle performing exhaustive testing of all functionality and plug-ins. Update plug-ins to most current version as they become available and fully test prior to releasing to the production environment. Document, distribute, and hold training sessions for faculty on system changes and third party product enhancements. Create courses, copy content from existing to new courses, and enroll students and faculty. Create data analysis reports of Moodle and Online courses for OL Director. Run third party usage reports. Support faculty and students. Daily monitor Moodle Inbox to fulfill course requests. Daily monitor Helpdesk ticket system to resolve issues experienced by faculty and students.

York, Pa

EDI PROJECT MANAGER Jun 2011 – Nov 2016Assisted with conversion from MS Biztalk to Sterling/IBM Managed Services gathering all trading partner IDs, transaction sets, and VAN details. Developed all conversion specs, tested maps, and worked closely with business and trading partners to ensure a smooth transition. Managed programming contractors during conversion. Managed all projects by specing SAP IDoc to EDI X12 format and vise versa, configured SAP Partner Profiles and Message Types, relayed all required data to Sterling for trading partner and transaction set setups, tested, trained users, and created documentation for internal use. Daily monitored EDI transmissions and relayed errors to business users and trading partners for resolution. SHAREPOINT ADMINISTRATOR Jun 2014 - Nov 2016Supported SharePoint administration of site security using MS Active Directory, created sites, subsites, and folders applying site permissions, and reached resolutions for user issues entered into FootPrints Service Desk software. EASYSOFT ADMINISTRATOR Jun 2014 - Nov 2016Supported plant and corporate accounting scanning of documents for archiving to SAP using EasySoft software including installing software, printer and image issues, special runs, and corrupt files.EDI COORDINATOR Aug 2000 – Jun 2011Demonstrated in-depth EDI knowledge and technical ability by taking projects from requirements to implementation and performing all the tasks in between. Performed all EDI trading partner setups. Monitored daily EDI transmissions and communicated with trading partner and VAN contacts as needed. Assisted with conversion from Inovis TLE to MS Biztalk 2006 using Covast to migrate data. Mapped using MS Visual Studio, tested, and implemented new maps working closely with business partners, trading partners, and VAN contacts. Supervised contractors during the conversion.

York, Pa

E-MAIL ADMINISTRATOR Jun 1999 – Jul 2008Assisted in the conversion from HP 9000 OpenMail to MS Exchange 2003 which included importing mailboxes and creating distribution lists. Created and maintained user mailboxes and PDLs in AD. Created all Outlook documentation and conducted training sessions for onsite and remote employees.INTRANET ADMINISTRATOR Jun 1990 – Jun 2005Coded Perl scripts and HTML forms which interfaced by CGI to allow users to fill out forms whose contents were then emailed to appropriate individuals. Developed an Intellectual Property system using HTML and SQL. Supported the Budget/Forecast system in uploading data to the ERP system.PROGRAMMER/ANALYST Jul 1990 – Jun 1999On an HP 3000, with the MPE operating system, COBOL, Powerhouse QUIZ and QTP; designed, developed, tested, implemented, and maintained data entry programs and online and batch report applications for the Manufacturing legacy system. Transitioned to SAP ABAP programming following training upon installation and configuration of the system. Supported a sister company with Powerhouse QUIZ and QTP programming.

Lancaster, Pa

PROGRAMMER Dec 1987 - Jul 1990HP 3000 utilizing the MPE operating system, COBOL to design, develop, test, implement, & maintain online, batch & report applications for the Manufacturing legacy system.COMPUTER OPERATOR Jun 1984 - Dec 1987HP 3000 with MPE operating system, performed backups, ran daily/weekly/monthly/yearly jobs, ran and distributed reports, printed checks.TIMEKEEPER Jul 1983 - Jun 1984Worked in the payroll department as a timekeeper. Read all hourly employee timecards and reported findings to payroll entry clerk for entry.