Design, create, package and ship children’s beanbags and cushions primarily to Indigo Living, an exclusive homewares store chain situated throughout Hong Kong, Dubai and Shanghai.

Assisted the Project Manager in achieving the deliverables of the CTI/IVR component of Telstra’s Transformation Project. Key Responsibilities:Prepared information for weekly meetings to track deliverables against project timelines; ensured impacts were highlighted and assisted project manager in minimising or mitigating impacts.Managed the change request register, coordinated responses to each impact change request and ensured that they were delivered in a timely and cost efficient manner.Managed the deployment of each project phase to align with the program deployment; completed required project deployment documentation and received sign off from all parties.

Co-ordinated strategic and compliance projects managed by the group.Managed human resource needs by reviewing and scheduling training, reporting quarterly on key performance indicators and ensuring bi-annual completion of performance appraisals.Managed the annual budget of the team as well as analysed head office deductible/non-deductible expenses for approval and inclusion into annual tax return.

A start-up company drawing floor plans for real estate agents in the greater London area, helped progress the company from 2 people drawing 40-50 plans a week to 7 people and drawing over 120 plans a week.

Regional office of second largest security firm in the UK, transformed the administration processes to improve efficiencies and reduce administration staff from 3 to 1.5 people.Managed the administration and services of the regional office, supporting divisional managers with tenders and contract documentation as well as conducting all initial interviews of prospective new security guards.

Made contact with individuals within the retired sector to ensure that they were aware of their entitlements from NZ Income Support Services in relation to superannuation, and assisted individuals in determining what other entitlements such as supplementary benefits, they could apply for.