Jane Gould Email and Phone Number
England, United Kingdom
Jane Gould's Location
Staffordshire, England, United Kingdom, United Kingdom
Jane Gould's Contact Details
Jane Gould work email
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- Valid
Jane Gould personal email
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About Jane Gould
Motivational leader & coach with significant successful experience in driving Digital and Business Change in a complex public sector environment• Successfully implemented 2.5yr PPU Programme, improving identification of vulnerability, quality of investigations & staff wellbeing• Effective analytical & project management support to POM programme• Drove development & creation of recent Force Management Statements• Led multi-disciplinary team in effective data migration of 12 legacy systems to Niche• Created & successfully led implementation of Digital CJS Portfolio*Force Award winner 2022 - Excellence in Leadership Award**Force Award nominee 2023*Emotionally Aware: Demonstrable experience of working with staff at all levels; Comfortable with conducting presentations and running meetings/workshops; Excellent influencing & stakeholder management skills; Positive influence in the face of austerity, and not afraid to constructively and professionally challenge where needed.Ownership: Successful delivery of business/organisational change within a policing/criminal justice environment; Providing specialist information and/or advice to assist and influence senior colleagues/customers to make significant business decisions; Monitoring & managing service levels and performance standards for my team.Collaborative: Effective leadership and management of teams across disciplines & organisations; Defining, maintaining and supporting the implementation of a robust risk, issue and opportunity management process; Experienced in presenting complex technical concepts to senior stakeholders.Deliver/Support/Inspire: Experienced in leading successful teams, working to people’s strengths and keeping them motivated to deliver; Coached & mentored colleagues and peers to successfully achieve goals; Encouraging an atmosphere of creative thinking and innovative solutions; Effective planning and organising of team workloads, with an appreciation of the overall roadmap deliverables.Analyse Critically: Development & prioritisation of work to ensure the best use of resources is achieved; Supporting the definition of benefits and their subsequent measurement; Conducting independent post implementation reviews of project work to ensure high quality delivery of benefits.Innovative & Open-Minded: Defining, maintaining, reviewing and supporting a continuous improvement approach; Strong focus on future innovation and strategic improvements identifying future technologies and exploiting existing tools to drive digital enhancements; Driving innovation & efficiency.
Jane Gould's Current Company Details
Staffordshire Police
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Strategic Change Team - Programme and Project Management
England, United Kingdom
- Website:
- staffordshire.police.uk
- Employees:
- 1179
Jane Gould Work Experience Details
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Strategic Change Team - Programme And Project ManagementStaffordshire PoliceEngland, United Kingdom
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Strategic Change Team - Programme & Project ManagementStaffordshire Police Sep 2022 - PresentStaffordshire, England, United KingdomLeading change - Driving the delivery of a high profile programme of projects with varying degrees of complexity across the force Public Protection Unit, against agreed design principles.Governance & Accountability - Developed effective governance and reporting mechanisms, to ensure appropriate oversight and accountability.Stakeholder Management - Engaging key stakeholders in a meaningful way at all levels of the organisation, as well as third sector and statutory partners, to ensure… Show more Leading change - Driving the delivery of a high profile programme of projects with varying degrees of complexity across the force Public Protection Unit, against agreed design principles.Governance & Accountability - Developed effective governance and reporting mechanisms, to ensure appropriate oversight and accountability.Stakeholder Management - Engaging key stakeholders in a meaningful way at all levels of the organisation, as well as third sector and statutory partners, to ensure alignment of priorities, commitment of resources to objectives, and delivery of actions.Negotiating & influencing - Understanding interdependencies & challenges across the organisation, and providing timely targeted reports & briefings to support and influence strategic decision-making.Planning & Scheduling - Bringing key stakeholders together to agree priorities, to enable appropriate sequencing of programme projects and activities according to benefits & resources.Risks & Benefits Management - Proactively managing identified risks and issues, ensuring appropriate mitigation or escalation. Benefits have been identified with owners, and metrics, and monitoring to ensure benefits are realised.Funding & Investment - Successfully created & presented a number of Green Book business cases to secure significant capital and revenue investment, necessary to fund a growth of FTE and associated new capabilities, with enabling support, to deliver an improved service level to victims whilst improving the welfare and wellbeing of staff. Show less
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Data Team - Operating Model ProgrammeStaffordshire Police Sep 2021 - PresentStafford, England, United KingdomAs part of the central programme team, driving improvements in the force operating model, through robust evidence-based data analysis & applying agile change methodology. Ensuring collaboration across all parts of the organisation, as well as with our wider community, to jointly prioritise practises which add value & to design out weaknesses.Initial work is focused on Local Policing, with other force areas following in subsequent phases.Reviewing the enterprise architecture to… Show more As part of the central programme team, driving improvements in the force operating model, through robust evidence-based data analysis & applying agile change methodology. Ensuring collaboration across all parts of the organisation, as well as with our wider community, to jointly prioritise practises which add value & to design out weaknesses.Initial work is focused on Local Policing, with other force areas following in subsequent phases.Reviewing the enterprise architecture to align new structures, processes, policies, performance measures & governance.Supporting the cultural change to the desired state alongside the organisational development team, through role redesign and recalibration of responsibilities co-led by the business. Show less
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Corp. Planning & Bus. ChangeStaffordshire Police Jun 2020 - Aug 2021Stafford, England, United KingdomLeading design & development of force strategic planning cycle; incorporating Futures Thinking, demand & resource assessment, and Threat/Harm/Risk. Engaged CoP and other forces during the design phase to bolster corporate knowledge. Ensured alignment with the FMS schedule, budget & business planning to secure effective strategic decision making and prioritisation.Force Management Statements (FMS) inform HMICFRS of force efficiency, effectiveness & legitimacy and enable the force to… Show more Leading design & development of force strategic planning cycle; incorporating Futures Thinking, demand & resource assessment, and Threat/Harm/Risk. Engaged CoP and other forces during the design phase to bolster corporate knowledge. Ensured alignment with the FMS schedule, budget & business planning to secure effective strategic decision making and prioritisation.Force Management Statements (FMS) inform HMICFRS of force efficiency, effectiveness & legitimacy and enable the force to understand current & future demand/resource and plans in place to meet that demand.Currently leading on FMS4 (2021/22). Co-led development of FMS3 (2019/21) – co-ordinating business area completion requirements including financial planning, organisational well-being & demand. Edited submissions to ensure consistency & flow, and removal of duplication.Co-ordinated NPCC peer review of Neighbourhood Policing on behalf of force thematic lead - ensuring active engagement of officers and staff at all levels making best use of technology; capturing good practise & areas for improvement; and informing the final assessment. Show less
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Data & Information Management - Product Lead (Niche Project)Staffordshire Police Sep 2018 - Jun 2020StaffordLargest ever Staffordshire Police IT project: implementation of Niche Records Management Solution (RMS), replacing 12 core applications with a single integrated system. Key Senior role – leading & managing the DAIM team of 8 cross-agency specialist technical staff to plan, develop & deliver successful data migration outcomes for Niche RMS implementation. Responsible for force Data Migration Strategy to ensure integrity of data transferred from source systems into Niche. Represented the… Show more Largest ever Staffordshire Police IT project: implementation of Niche Records Management Solution (RMS), replacing 12 core applications with a single integrated system. Key Senior role – leading & managing the DAIM team of 8 cross-agency specialist technical staff to plan, develop & deliver successful data migration outcomes for Niche RMS implementation. Responsible for force Data Migration Strategy to ensure integrity of data transferred from source systems into Niche. Represented the voice of the customer & acted as focal for Information Asset Owners. Developed programme view of wider data landscape, including detailed knowledge of Data Quality, Force Retention Schedule, APP, MoPI and GDPR. Defined, planned, prioritised & led Product Backlog. Responsible for product release and roll-back decisions. DAIM lead at Force programme boards & Data quality review boards. Conceptualized, designed & implemented Data Migration Strategy. Designed & created volumetric analysis document outlining complex data quality technical risks to secure additional resource. Designed new Force Data Quality strategic framework to support Records & Information Manager. Identified data integration opportunities & drove development of approved business rules to support Golden Nominal principles. Show less
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Change Manager (It)Staffordshire Police Jul 2017 - Jul 2018Stafford, Staffordshire, United KingdomPart of the IT Intelligent Client Function - the interface between the force and its IT strategic partner (Boeing SBLS) - the commissioning body for new work. Role involved combination of business relationship management, change management & service management. Advisor to force on gathering IT user requirements for business change. Managed the Change process in collaboration with Boeing SBLS, providing triage, co-ordination, governance, stakeholder management, escalation and quality… Show more Part of the IT Intelligent Client Function - the interface between the force and its IT strategic partner (Boeing SBLS) - the commissioning body for new work. Role involved combination of business relationship management, change management & service management. Advisor to force on gathering IT user requirements for business change. Managed the Change process in collaboration with Boeing SBLS, providing triage, co-ordination, governance, stakeholder management, escalation and quality assurance. Provided analysis & interpretation of performance information for senior stakeholders including Service Review Board. Project management of some client-side IT enabled business changes to ensure dependencies were managed effectively & solutions aligned to user requirements, e.g. roll-out of new Body Worn Video devices. Conceptualised & articulated complex business requirements for CCTV 'ingestion' and storage; and Digital Evidence Management across the force. Working knowledge of IT security protocols & best practice through participating in monthly Security Working Group meetings. Co-ordinated the IT Health Check to achieve the codes of compliance. Identified & drove forward integration opportunities as business SME for RMS Feasibility Study. Show less
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Digital Services Manager (Criminal Justice)Staffordshire Police Jun 2014 - Jun 2017StaffordshireManagement role within Justice Services leadership team, pivotal in driving improvements across the Criminal Justice (CJ) system through digital IT solutions. Developed deep understanding of the CJ arena & Police responsibilities within this alongside those of partner agencies; and identified opportunities to make greater use of tech. Responsible for analysis & understanding of local and national demand. Defined, planned & delivered digital business change programme to support national… Show more Management role within Justice Services leadership team, pivotal in driving improvements across the Criminal Justice (CJ) system through digital IT solutions. Developed deep understanding of the CJ arena & Police responsibilities within this alongside those of partner agencies; and identified opportunities to make greater use of tech. Responsible for analysis & understanding of local and national demand. Defined, planned & delivered digital business change programme to support national Transforming the CJS strategy. Collaborated with partner agencies and other digital teams at local & national level. Led digital innovation & demonstrable achievements in successfully delivering complex IT solutions including: Remote PACE reviews; BWV – Victim Personal Statement national pilot; Vulnerable Victim video links suite; Officer video live links; Streamlined Digital File; Public Access System. Conducted departmental assessment of Digital Literacy, to understand business readiness & developed a staff engagement approach for digital business change projects. Created & presented performance reports for senior stakeholders - including Digital Portfolio updates. Presented complex technical concepts in Exec Summary reports including Digital CJS Roadmap & Digital evidence Capture-Storage-Transmission. Developed data visualisation techniques using Waterfall tool to highlight cross-CJS system inefficiencies, and Digital Landscape Review in collaboration with national Digital Policing Board. Show less
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Business Analyst (Benefits Realisation)Staffordshire Police Dec 2011 - May 2014StaffordPart of the Benefits Realisation Team. Provided specialist PMO support to business change projects using tools and techniques such as: compiling Gantt charts; defining As Is and To be structure charts and process maps; gathering and analysing data from a variety of sources and formats; creating visuals to capture complex concepts; facilitation of workshops & stakeholder engagement. Advisor to force colleagues on how to define benefits and their measurement. Defined, monitored & tracked… Show more Part of the Benefits Realisation Team. Provided specialist PMO support to business change projects using tools and techniques such as: compiling Gantt charts; defining As Is and To be structure charts and process maps; gathering and analysing data from a variety of sources and formats; creating visuals to capture complex concepts; facilitation of workshops & stakeholder engagement. Advisor to force colleagues on how to define benefits and their measurement. Defined, monitored & tracked business benefits on force business change projects. Conducted & reported on post implementation reviews on force transformation projects to ensure that anticipated benefits had been realised. Proactive workforce planning through developing new tools and products such as: use of Profiler modelling tool using task analysis & volumetric analysis to provide an evidence-base for staffing numbers; collating data and using it to build refreshable registers and lists for HR. Maintenance of the force MTFS (Medium Term Financial Strategy) glidepath to inform high-level workforce budgeting decisions. Managed small projects and supported executive officers with business change products. Active participation in strategic meetings, chaired by Exec officers to identify links between business change activities and potential impacts. Show less
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Finance OfficerStaffordshire Police Feb 2011 - Dec 2011Stafford• Technical & Exchequer team manager - managing a small team of experienced administrative staff.• Responsible for overseeing effective purchase order & invoice processing, and supplier management.• Dealt with stakeholders on daily basis, to handle complaints and queries.• Managed weekly BACS payments to suppliers, and monthly payroll to employees.• Credit controller – chasing suppliers for outstanding balances.• Responsible for the POCA cash safe, and petty… Show more • Technical & Exchequer team manager - managing a small team of experienced administrative staff.• Responsible for overseeing effective purchase order & invoice processing, and supplier management.• Dealt with stakeholders on daily basis, to handle complaints and queries.• Managed weekly BACS payments to suppliers, and monthly payroll to employees.• Credit controller – chasing suppliers for outstanding balances.• Responsible for the POCA cash safe, and petty cash.• Produced monthly performance information to support senior managers in balancing the accounts for both the Purchase & Sales Ledgers.• Ensured compliance with external Audit. Show less
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Project ManagerStaffordshire Criminal Justice Board Jul 2007 - Feb 2011Stafford• Project manager for national cross-agency ‘Beacon Approach’ pilot which aimed to enhance the capability of the Local Criminal Justice Board to identify, implement & sustain change.• Led the analysis of the end-to-end criminal justice process in Staffordshire from calls for service to resolution at court. Produced a populated Waterfall Model highlighting system inefficiencies, and Change Model analysis.• Identified opportunities in operational efficiency of the criminal justice… Show more • Project manager for national cross-agency ‘Beacon Approach’ pilot which aimed to enhance the capability of the Local Criminal Justice Board to identify, implement & sustain change.• Led the analysis of the end-to-end criminal justice process in Staffordshire from calls for service to resolution at court. Produced a populated Waterfall Model highlighting system inefficiencies, and Change Model analysis.• Identified opportunities in operational efficiency of the criminal justice process, to achieve greater quality at less cost. Developed a prioritised list of evidence-based agreed process improvements informed by the waterfall & change model analysis.• Developed and ran programme management office. Recruited staff, and actively developed the capability of the project team as an agent of future business change.• Produced programme and project level reports, and gave presentations to colleagues across the CJS at all levels.• Engaged with stakeholders at national level to update on progress of the pilot. Show less
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Performance ManagerStaffordshire Criminal Justice Board Sep 2006 - Jul 2007StaffordDeveloped and implemented a robust cross-system strategic performance management framework, providing an analytical problem-solving approach to business delivery.
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Partnerships ManagerStaffordshire Police Nov 2001 - Aug 2006CannockDeveloped and managed five geographical multi-agency Community Action Teams, proactively delivering neighbourhood management and engaging the community to improve public reassurance and reduce crime & disorder.
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Scenes Of Crime OfficerStaffordshire Police Jan 1995 - Nov 2001Hanley & Cannock
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Medical Laboratory Scientific OfficerDudley Health Authority Jan 1993 - Jan 1995Russell'S Hall Hospital
Jane Gould Skills
Business Analysis
Change Management
Strategy
Project Management
Project Delivery
Analysis
Performance Management
Process Improvement
Policy
Risk Management
Contract Management
Negotiation
Project Planning
Business Process Improvement
Contract Negotiation
Microsoft Office
Microsoft Excel
Functional Specifications
Stakeholder Management
Business Process
Business Process Mapping
Public Sector
Business Planning
Visio
Police
Process Engineering
Workforce Planning
Process Simulation
Task Analysis
Data Analysis
Stakeholder Engagement
Communication
Creativity
Requirements Gathering
Handle Multiple Priorities
Motivated Self Starter
Cross Functional Team Leadership
Strategic Partnerships
Public Policy
Team Leadership
Strategic Planning
Program Management
Business Transformation
Prince2
Risk Assessment
Government
Coaching
Jane Gould Education Details
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University Of WarwickBsc (Hons) -
Bedstone CollegeSecondary School
Frequently Asked Questions about Jane Gould
What company does Jane Gould work for?
Jane Gould works for Staffordshire Police
What is Jane Gould's role at the current company?
Jane Gould's current role is Strategic Change Team - Programme and Project Management.
What is Jane Gould's email address?
Jane Gould's email address is ja****@****lice.uk
What schools did Jane Gould attend?
Jane Gould attended University Of Warwick, Bedstone College.
What are some of Jane Gould's interests?
Jane Gould has interest in Work, Children, Systems Thinking, Puzzles, Gardening, Education, Baking, Change Management, Physical Exercise, Problem Solvinghome.
What skills is Jane Gould known for?
Jane Gould has skills like Business Analysis, Change Management, Strategy, Project Management, Project Delivery, Analysis, Performance Management, Process Improvement, Policy, Risk Management, Contract Management, Negotiation.
Who are Jane Gould's colleagues?
Jane Gould's colleagues are Andy Wolstencroft, Sharon Jones, Nicola Harris, Robyn Powell, Macauley Snutch, Nigel R., Steve Raymond.
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