Jane Lioe

Jane Lioe Email and Phone Number

Credit Controller at efm Logistics @ efm Logistics
moorabbin, victoria, australia
Jane Lioe's Location
Greater Melbourne Area, Australia
Jane Lioe's Contact Details

Jane Lioe personal email

About Jane Lioe

People centric person with over 10 years of customer service experience within service and operational roles. Have worked in retail and office environments providing support to a wide range of customers covering small businesses to large multi-faceted organisations across various industries.

Jane Lioe's Current Company Details
efm Logistics

Efm Logistics

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Credit Controller at efm Logistics
moorabbin, victoria, australia
Employees:
157
Jane Lioe Work Experience Details
  • Efm Logistics
    Credit Controller
    Efm Logistics Feb 2023 - Present
    Moorabbin, Victoria, Australia
  • Efm Logistics
    Billing Team Lead
    Efm Logistics Jan 2022 - Feb 2023
    Moorabbin, Victoria, Australia
  • Efm Logistics
    Manager - Graduate Program
    Efm Logistics Aug 2021 - Feb 2022
    Moorabbin, Victoria, Australia
  • Efm Logistics Services Group
    Internal Account Management Team Leader
    Efm Logistics Services Group Mar 2019 - Aug 2021
    Glen Waverley, Victoria, Australia
  • Efm Logistics Services Group
    Internal Account Manager
    Efm Logistics Services Group Apr 2017 - Mar 2019
    Job Responsibilities:• Manage customers daily transactional needs to adequately meet SLA (Service Level Agreement) & set KPIs• Proactively track and monitor customers’ freight• Respond to customer enquiries within SLA timeframes • Provide quotes to customer with SLA timeframes• Investigate and respond to customer complaints• Process customer bookings, enquiries and special requests accurately and in a timely manner• Lodge enquiries and work directly with relevant carriers to monitor, manage and resolve customer freight challenges• Escalate complex/high priority enquiries to Management/Account Manager when applicable• Work closely with the Account Manager and internal stakeholders to ensure a successful business partnership with the portfolio• Maintain and update SOP (Standard Operating Procedure) for all accounts within the portfolio• Provide administration support
  • Efm Logistics Services Group
    Client Service Officer
    Efm Logistics Services Group Mar 2017 - Apr 2017
    Glen Waverley, Victoria, Australia
    Job Responsibilities:• Attend to customer enquiries through email/phone or IT system• Investigate and respond to customer complaints• Communicate and co-ordinate with internal stakeholders• Provide administrative support
  • Solar Service Group
    Customer Administration Support
    Solar Service Group Dec 2015 - Dec 2016
    Nunawading
    Job Responsibilities:• Provide administration support within Operations & Management team• Assistance in the development and set up of an offshore data team• In charge of training, ongoing development & management of offshore team• Data collation & information review• Management of multiple points-of-interest reports • Management of call switchboard• Reception duties
  • True Value Solar
    Customer Solutions Consultant
    True Value Solar Sep 2015 - Dec 2015
    Job Responsibilities:• Provide client support from point of sale through to installation of solar system• Resolve client queries and issues within a set timeframe
  • True Value Solar
    Scheduling Officer
    True Value Solar Nov 2013 - Sep 2015
    Job Responsibilities:• Liaise with clients & third party contractors to organise installation of solar systems• Provide clients with ongoing support• Resolve client queries and complaints within a set timeframe
  • Xcel Electrical Solutions
    Scheduling Officer
    Xcel Electrical Solutions Jun 2013 - Nov 2013
    Job Responsibilities:• Contact existing clients to pitch, sell and schedule servicing of their solar system• Provide support to an existing client base• Resolve client queries and issues within a set timeframe

Jane Lioe Skills

Customer Service Sketching Teamwork Microsoft Office Adobe Creative Suite Photoshop Project Management Illustrator Time Management Problem Solving Concept Development Product Design Customer Experience Account Management Microsoft Word Concept Design Graphic Design Customer Satisfaction Scheduling Management Customer Relationship Management Creative Solutions Collaborative Learning Solar Systems Solar Pv Customer Contact Planning And Scheduling Crm User Experience Telephone Skills

Jane Lioe Education Details

Frequently Asked Questions about Jane Lioe

What company does Jane Lioe work for?

Jane Lioe works for Efm Logistics

What is Jane Lioe's role at the current company?

Jane Lioe's current role is Credit Controller at efm Logistics.

What is Jane Lioe's email address?

Jane Lioe's email address is jf****@****ail.com

What schools did Jane Lioe attend?

Jane Lioe attended Rmit University, Rmit University.

What skills is Jane Lioe known for?

Jane Lioe has skills like Customer Service, Sketching, Teamwork, Microsoft Office, Adobe Creative Suite, Photoshop, Project Management, Illustrator, Time Management, Problem Solving, Concept Development, Product Design.

Who are Jane Lioe's colleagues?

Jane Lioe's colleagues are Michael Browne, Tiago Campos Costa Campos, Sakalini Seau, Skye Harvey, Toby Utber, Neville Fernandes, Lachlan Ryan.

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