Jane Maina

Jane Maina Email and Phone Number

BPO Operations | Team Management | Customer Experience @ CCI Global
johannesburg, gauteng, south africa
Jane Maina's Location
Kenya, Kenya
Jane Maina's Contact Details

Jane Maina personal email

About Jane Maina

Results-driven Call Center Team Leader with a passion for delivering exceptional customer service experience. Proven track record in building and motivating high-performing teams, optimizing operational efficiency, and exceeding key performance metrics

Jane Maina's Current Company Details
CCI Global

Cci Global

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BPO Operations | Team Management | Customer Experience
johannesburg, gauteng, south africa
Website:
cci-sa.co.za
Employees:
905
Jane Maina Work Experience Details
  • Cci Global
    Call Center Team Lead
    Cci Global Apr 2024 - Present
    Liaising with clients to understand their specific needs and expectations.Managing client escalations and resolving issues promptly.Providing coaching, training, and development opportunities for team members.Managing team schedules, time off, and performance evaluations.Analyzing data to identify trends and opportunities for improvement.
    View
  • Cci Global
    Subject Matter Expert
    Cci Global Oct 2022 - Mar 2024
    View
  • Cci Global
    Customer Service Representative
    Cci Global Jan 2021 - Sep 2022
    View
  • Britam
    Financial Advisor
    Britam Apr 2019 - Aug 2020
    Nairobi, Kenya
    View
  • Pakem Spinal Therapy Center
    Finance Officer
    Pakem Spinal Therapy Center Nov 2016 - Apr 2019

Jane Maina Skills

Quickbooks Auditing Budgets Project Planning Financial Accounting Financial Reporting

Jane Maina Education Details

Frequently Asked Questions about Jane Maina

What company does Jane Maina work for?

Jane Maina works for Cci Global

What is Jane Maina's role at the current company?

Jane Maina's current role is BPO Operations | Team Management | Customer Experience.

What is Jane Maina's email address?

Jane Maina's email address is ma****@****hoo.com

What schools did Jane Maina attend?

Jane Maina attended College Of Insurance, Kenya, Voronezh State University.

What skills is Jane Maina known for?

Jane Maina has skills like Quickbooks, Auditing, Budgets, Project Planning, Financial Accounting, Financial Reporting.

Who are Jane Maina's colleagues?

Jane Maina's colleagues are Siyanqoba Dhladhla, Sindiswa Khumalo, Mzoxolo Nomlala, Mthokozisi Msomi, Mthunzi Vukani Ngcobo, Nondumiso Ndlovu, Agnes Moeletsi.

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