I am excited to bring my extensive industry experience and unique managerial skill set to my next role, where I aim to continue driving excellence and innovation in the hospitality sector. With a positive attitude towards new challenges and a strong willingness to learn, I can significantly contribute to fostering growth and achieving organisational goals.ExperienceWith over 20 years of experience in the hospitality industry, I bring a wealth of expertise and a proven track record for delivery of a high standard of customer service. My career has spanned various establishments including airports, hotels, restaurants, and fast-food outlets, providing me with a comprehensive understanding of the industry's multifaceted nature.ExpertiseMy energetic and optimistic personality allows me to thrive under pressure and tackle challenges head-on. I am a proven team player with robust leadership and negotiation skills, enabling me to cultivate an open and supportive management style. My international background has enriched my perspective on various business ethics and cultures, fostering a commercially aware and industrious approach. Throughout my career, I have demonstrated technical acumen, creative thinking, and the ability to implement effective processes. I have successfully built businesses from the ground up, showcasing my adeptness at learning quickly and adapting to diverse environments. I am driven by responsibilities and challenges, always eager to leverage my management, communication, and marketing skills in new opportunities.I am passionate about people, mentoring, training and am dedicated to fostering growth and development within my team.In addition to being a native English speaker, I am fluent in French, proficient in Spanish, and have basic knowledge GermanTestimonial “Although Jane’s title was Assistant General Manager, she was more than just a title. She embodies the essence of customer service, leading by example, always seeking opportunities to improve processes, and communicating well with colleagues, airport stakeholders, management, and staff.” ~ Misty Cisneros-Contreras, City of Phoenix Aviation Department.Outside of WorkFormula One EnthusiastAmateur PhotographerFood/Travel