Corporate Relationship Manager Excellent in Customer Experience management .• Relationship Management: Highly proficient in building relationships with clients and relevant stakeholders to increase business and increasing customer retention and loyalty.• Business Development: Capacity to identify business opportunities by introducing company products, thereby increasing the revenue opportunity within each customer’s business portfolio.• Portfolio Management: Generated new business by ensuring quality standards of customer experience and management of client relationships hence attracting, retaining and growing wallet share.• Operations Management: Efficient in improving operational system processes and best practices within the company to guarantee the company’s well-being and ensuring the smooth running of the day-to-day business.• Banking Skills: Well-versed with handling banking procedures for example; customer service; digital banking; business banking and personal banking with the capacity to sell financial products. • Leadership and Supervision: Gained experience in leading teams, motivating, mentoring and supervising teams and ensuring efficient delivery of the roles they handle.• Client Relations: Experienced in interacting with customers professionally as I engage in; following up to ensure that appropriate actions have been taken and ensuring their needs hence increasing customer satisfaction.• ICT Competencies: Good command in navigating MS office, excel, Access, power point QuickBooks and Accounting Systems.