Jane Smith Email & Phone Number

Muncie, Indiana, United States

Muncie, Indiana

Jacksonville, Florida

- Assist in operations management in conjunction with the General Manager. - Responsible for all human resource activities within the organization: including; on boarding/off boarding of employees, ethics compliance, corporate training, insurance, benefits and payroll operations. - Responsible for managing office staff, conference room schedule, organization of corporate events and facilitation of catering of events. - Meet and conduct facility tours and franchise informational sessions for potential franchise purchasers to assist franchise development representatives with new franchise offices for the US and Canada operations. - Responsible for educational requirements of industry continuing education classes for adjusters, agents and all other PDR employees.

Jacksonville, Florida

- Responsible for $3.5M of third-party programs by keeping in compliance with service level agreements for over 20 insurance accounts. Knowing each companies' specific guidelines and updating staff of new requirements. - Responsible for identifying and analyzing trends; monitoring and responding to adjuster and customer issues; resolve any customer issues before turning over to upper management.- Teach industry continuing education classes to adjusters, agents and other PDR employees.

Jacksonville, Florida

- Estimator/project manager of profitable $2M personal property and cleaning residential/commercial insurance claims. Successfully coming under the companies target job cost each year.- Responsible for over 20 different insurance accounts. Built relationships with new adjusters to add new accounts each year by earning the respect of adjusters to be their go to person to help them settle claims.- Recognized at PDR International Conference for district top sales leader for 3 consecutive years.- Teach industry continuing education classes to adjusters, agents and other PDR employees.- Attended marketing events to new potential sources of business.

Jacksonville, Florida

- Managed/scheduled 8-20 employees/temporary staff; Hiring/firing of employees, bi-yearly reviews, hands on training approach, and boosting employee moral. - Managed projects ranging from $3K-$100K with a yearly book of business of about $1M.- Developed procedures and processes for the division from scratch that increased productivity, employee confidence, training schedules and increased profit margins while constantly updating best practices.- Maintaining a high customer satisfaction rate of 9 out of 10.

Jacksonville, Florida

Promoted to Assistant Superintendent within the first year by demonstrating the ability to learn quickly about the business and my attention to detail. Managed 5-8 custom home projects ranging from $450K-$1M throughout in Jacksonville and surrounding counties in Florida.Projects brought in ahead of scheduled completion date by effective use of time management and resources while leveraging productive relationships with sub contractors and city inspectors.

Jacksonville, Florida

Responsible for processing all invoices to ensure accurate and up to date accounts receivable, also accounts payable invoices to meet payment schedule, answered multi line telephone, proficient in use of all office equipment, knowledge of Microsoft Office programs.

Muncie, Indiana

Multi-Unit Field Inspector - Completed 75% of personal contacts on the company's behalf to gather information about delinquent customers. - Inspected and gathered information about homes and property for insurance underwriting purposes. - Variety customer services inquiries.

New Castle, Indiana

New Castle, Indiana

Yorktown, Indiana

Yorktown, Indiana

Yorktown, Indiana