Jane Angela Alfaro Email & Phone Number

Remote

Muntinlupa City, National Capital Region, Philippines

Santa Rosa, Calabarzon, Philippines

 Oversees team of customer service experts making sure excellent service is provided to callers  Performs coaching to help team members improve performance through learning and development  Creates action plans to improve individual behavior  Manages activities affecting productivity  Making sure team is engaged by providing a fun environment and activities despite busy work schedule  Creates culture of engagement  Provides rewards and recognition to the team, celebrating wins  Ensures all members of the team are paid correctly by inspecting time sheet records daily and on payout cutoff period  Performs special tasks as requested by Manager

Santa Rosa, Calabarzon, Philippines

 Manages site’s employee engagement activities; planning, budgeting, logistics, and execution  Creates a fun environment to all employees through fun activities  Manages program’s social media group – using it as a communication tool for sharing announcements, pictures, and all the fun stuff  Plans monthly site activities to make a more fun working environment for the employees  Manages and plans office celebration, either client or vendor funded  Coordinates with outsourced suppliers in delivering services needed  Manages budget allocation for office celebrations like rewards and recognition, office raffle, holiday celebrations, etc.  Works with site’s Admin Team in ensuring facilities and office equipment are well maintained

Dasmariñas, Calabarzon, Philippines

Muntinlupa, National Capital Region, Philippines

Muntinlupa, National Capital Region, Philippines

Santa Rosa, Calabarzon, Philippines