Jane A. Bouzek, M.A. Email & Phone Number

United States

Greater Chicago Area

I specialize in designing and providing custom training and coaching services in the areas of effective communication, creating collaborative work environments, and conflict management. Clients include The Gift go Hope Oran and Tissue Donor Network, The Center for Conflict Resolution, Northwestern University De Paul University, Dorothy Brown, Clerk of the Cook County Circuit Court.

Chicago

Coach mediation skills for law students at Northwestern University and Kent Law Schools, DePaul University Business School students, and professionals wanting to become mediators. Assess whether trainees have skills to be certified.Mediated a variety of cases, including employment, community, juvenile, and civil court disputes, resulting in tax payer savings of thousands of dollars per resolved case.Managed CCR’s Mediation Program at the Chicago Daley Center’s civil and small claims courts, interfacing between judges, lawyers, disputing parties, and mediators.

Itasca, Illinois

Chicago, Illinois

Analyzed and synthesized interview and qualitative survey data for a full-service Diversity and Inclusion Consulting firm. Project managed a large account, managing deadlines, regularly interfacing with internal and external team members, and running bi-weekly status meetings.

Chicago

Successfully mediated heated disputes involving employment discrimination, public accommodation, disability, sexual harassment charges, and other situations covered by State law, resulting in tax payer savings of thousands of dollars per resolved case. Facilitated conflict resolution. In cases in which there was a continuing relationship between both sides, worked with parties to develop improved communication for more productive future interactions. Negotiated settlements between parties.Worked independently in managing caseloads, providing external communications to clients, and providing production reports to Management on a regular basis.

Investigated grievances brought to the office by students when existing channels of communication proved unsatisfactory.Communicated with students and administrators/faculty members in seeking satisfactory solutions.

Researched and created original material for a book on motivation and retention in the workplace; co-wrote proposal and introductory chapter for submission to publisher.Compiled, analyzed, and summarized theoretical and empirical studies in the academic literature on motivation and retention. Drew implications from research and developed strategies for application in the workplace.Reviewed and judged applications for Arthur Andersen's 1997 and 1998 Enterprise Awards for Best Business Practices in the category of Motivation and Retention.

Chicago, Illinois, United States

Directed undergraduate test preparation programs for SAT, ACT, Word, Math and Study Smart. The Princeton Review guaranteed a 100-point improvement; under my direction, score improvements for the three spring 1994 SAT test administrations averaged 190 points. Managed hiring, training, and placement of over 40 instructors. Developed Teacher Forum program in order to facilitate discussion, and to maximize teacher performance and satisfaction.Managed course operations for twelve urban and suburban sites, encompassing average yearly enrollment of over 1,300 students.

Master Of Arts (M.A.), Sociology

Certified Graduate

Certified Mediator

Ma, Sociology

Activities and Societies: Social Science Research Committee 1997-1998

B.A., Music

Activities and Societies: Magna cum Laude, Phi Beta Kappa, Phi Kappa Phi

High School Diploma, Music

Master Of Arts (M.A.), Sociology