Jane Britt Email & Phone Number

• In this role I drew on my business analysis and project management skills to lead and manage projects to analyse business problems and deliver improvements to bring benefit to my business partners.Key achievements:
• Delivered measurable benefits across numerous projects including productivity gains, revenue increases, staff satisfaction, and improved customer experience
• Designed, commissioned, and implemented multiple digital solutions
• Developed strong ongoing working relationship with business partners

Designed and developed digital learning resources to support Council staff. The role required a high level of stakeholder management and communication skills, as I liaise with staff at all levels of the Council, ascertain their needs, and elicit appropriate involvement from Subject Matter Experts.

Melbourne

The Australian Association of Social Workers (AASW) is a membership-based Not-for-Profit organisation that promotes the Social Work profession, and facilitates Continuing Professional Development (CPD) for Social Workers across Australia.As CPD Project Manager, I was responsible for the design, development and implementation of the AASW CPD Strategy. The.

• Pollard Institute offered a fast-track coaching style training program for small business owners and sole traders, helping them to grow and develop their business. Responsibilities:
• Monitor quality and consistency of training delivery
• Foster an environment of continuous improvement
• Support the team of permanent and casual trainers
• Provide reports and assistance to the senior management team
• Deliver classes and support learners through their Diploma of Management

• While Senior Trainer at The Malka Group, I mentored and supported the team of trainers for the Business, TAE, and Retail department. Responsibilities:
• Manage the Professional Development of the casual and permanent trainers
• Customer relationship management for clients and students
• Delivery of Diploma-level Management and Project Management courses.

Delivering Diploma of Management to small business owners in a coaching style training program.

I was responsible for identifying and addressing learning requirements with our Frontline Management and Sales team, as well as providing IT training to staff in all levels of the organisation.

As an Event Staging Manager, I managed the in-house team for several sites throughout my years in the role. Each site was run as its own business unit responsible for all aspects of the business including sales, operations, budgeting and cost control, personnel management, OH&S, and client relations.

Master

Diploma

Cert Iv

Bachelor