Jane Cochran Email & Phone Number

Portland Oregon

I responsible for coordinating the client experience from her first appointment through her employment and self-sufficiency. I coaches clients, manages referral agency relationships and oversee the database and program reports. Duties include:• Overseeing the client's experiences at Dress for Success, assuring a smooth and effective and simple transition between programs.• Perform client welcome appointments to assess client’s needs and provide career coaching to help them attain employment. • Works with Front Desk on scheduling clients to assure coverage of individual introductory appointments• Designs and oversees the collection and reporting of statistics; runs reports• Oversees the installation of a new database which will track the entire client experience and meet the needs of all programs.• Participates in managing Career Center volunteers• Oversees agency relations (including orientation, communication, billing) and carries a portfolio of referring agencies• Manages Career Center interns

Portland Oregon

- Perform eligibility and assessment procedures according to federal regulations and program guidelines.-Facilitate work experience assignments for clients at non-profit and government organizations and monitoring progress toward achieving training goals- Refer clients to partner agencies and community resources when applicable.- Update and maintain client files, enter data in to federal database, run reports as needed.

• Developed and implemented process to solicit and track tissue donations to support research and clinical trails of rare disease. • Manage patient enrollment process from initial contact through annual follow-ups. • Maintain medical records and extract pertinent data.• Data entry and searches in relational database using customized software. • Maintained patient confidentiality in all communications under HIPAA Privacy Rule.

• Recruited loan officer• Developed training materials• Entered data related to loan applications• Tracked Loans through close

• Identified competition• Provided industry analysis • Defined workforce training needs. .

• Managed 10 direct reports responsible for installations, conversions, product upgrades.• Led project team responsible for the installation of major processor. Data from this project was used to justify a 10% increase in annual access fees.• Operational lead on four cross functional teams responsible for the successful launch of new products. • Coordinated quarterly staff meetings for employees from multiple geographic locations.• Provided training needed to implement and support products and improve workflows.