Janeeva Conant Email & Phone Number

Remote

• Proofread and edit final reports for multiple healthcare companies by strict deadlines
• Maintain a consistent editing style with professional and grammatically correct writing
• Verify/fact-check data in reports generated from client healthcare feedback surveys
• Confirm all formatting and visual aspects of final reports are presentable for clientele

Remote

- Responded to merchant/customer inquiries via phone, email, and fax- Increased the company's Payment Card Industry Data Security compliance rate by 30%- Reviewed and updated secured data for multiple clients to ensure accuracy

Alpharetta, Georgia, United States

• Answered phones, emails, and online chats to resolve customer inquiries
• Offered support and solutions to customers in accordance with the company’s policies
• Retained knowledge to remain well-informed about the differences between product lines
• Maintained detailed records of customer information within multiple databases

Buckhead, Georgia, United States

· Supervised security staff to ensure security services were properly provided to Buckhead Plaza · Maintained a visible security presence at the front desk, assisted all tenants and guests as needed· Performed interior and exterior security inspection tours; documented abnormal activity · Updated daily activity logs as needed, including official incident.

Greater Atlanta Area

• Provided security services to State Farm Insurance Company office buildings
• Assisted security team to ensure that security details and patrols met client expectations
• Maintained daily activity log and all other security detail paperwork
• Assigned access cards and created access profiles to on-boarding employees
• Monitored control access of the assigned State Farm buildings

Atlanta, GA

• Assisted with the implementation of orientation programs for new students and their guests
• Served as a tour guide for first year students and guests
• Actively involved with the campus’s broader welcoming and social programming events for new students
• Facilitated the set-up and take down for all new student orientations

Greater Atlanta Area

• Managed reception area, including greeting visitors and clients
• Responded promptly to client inquiries via telephone, email, and in-person
• Reserved meeting rooms for clients
• Served as an administrative aide for clients within the office

Powder Springs, Georgia

• Trained new employees to operate register as well as other daily operational routines
• Created displays in the Health & Beauty department to increase product awareness
• Suggested new products in attempt to increase store’s profitability
• Maintained an accurate till on every shift
• Responded to and resolved customer problems via phone, online, and in-store