Janeil Johnson Email and Phone Number

Job Description: Assistant General Manager Resident Specifications: 78 residential units• Increased operating expense account from $6000 to $200,000 within one fiscal year. Increased reserve from $312,000 to $450,000 in one fiscal year. • Manages staff of 20+ associates. • Attends board meetings and gives board guidance when appropriate.• Ensure all residents comply by the governing by-laws and rules. • Assist with residential complaints

Hotel Specifications: 74 rooms, 8 suites, limited service• 2019-2020 Renovation• GSS from 33 (red) to 74.1 (green), 7 points above brand average and 10.1 points higher YOY• Employee satisfaction scores in 2019 the lowest in RVP region, in 2020 number 4 out of 200 hotels in the region.• Implemented strategies in order to keep GSS and employee satisfaction at an all time high for the hotel

Hotel Specifications: 162 suites, limited service• 2018 Manager of the Year• Manages a staff of 30 associates, including one manager• Responsible for hotel accounting, including general cashier, end of month paperwork, accounts payable and receivable, and income journal balancing• Improved QA score from “Unacceptable” in June 2016 to “Acceptable” in October 2016 by raising cleanliness score 12 points• Improved flow thru to LY YTD from 3.5% in June 2016 to 20% in October 2016 (with negative sales) by closely managing checkbook and labor• Review hiring needs, hire, train, develop employees performance and discipline• Assisted General Manager in rebuilding team, processes, and morale from a transition

Job Description: Administrative Assistant• Complete Railroad billing daily.• Complete weekly payroll and timesheets.• Created bi-monthly Inventory sheets and insure adequate supplies for employees.• Process applications and scheduling for interviews

Job Description: Assistant General Manager Hotel Specifications: 74 rooms, 8 suites, limited service• Hire, train, develop, coach and motivate staff of about 30 people• Responsible for daily operations of the guest service agents, maintenance and housekeeping• Created housekeeping incentive and recognition program• Oversee Housekeeping & Breakfast Inventory• Top hotel in TMI Hospitality for August & September 2012 - Number 2 Fairfield Inn Marriott nationwide for August & September 2012• Conducted staff meetings and daily huddles• Completed weekly payroll and timesheets• Completed monthly budget and profit &loss statements• Hotel renovation from Sept 2012-March 2013