 Undertake timely and effective accounting administration tasks including data entry and handling the company’s accounts and invoices mailboxes. Process refunds and reimbursements. Code creditors’ invoices to budget and issue invoice approvals. Prepare information including checking of accounts for annual audits of strata schemes and generate reports for quarterly BAS lodgement and tax returns. Ensure invoices issued on time to debtors and contact debtors to collect and recover outstanding accounts. Prepare draft yearly budgets for the strata schemes. Issue monthly financial reports to the Strata Committee members and weekly cash payments summaries to the Building Managers. Maintain records in relevant databases and information systems so that all required information is correctly captured and readily available.Achievements: Reviewed and processed an average of 50 invoices per day including levy notices and renewal insurances worth up to $100,000, which requires a high level of accuracy and attention to details. Proactively followed up and collected the payments worth approx. $10,000 from debtors. Effectively communicated via email with the Strata Committee Members and Building Managers to follow up on the invoice approval and provide the monthly financial reports as requested. Accomplished the annual audits, quarterly BAS lodgements and tax returns for 41 strata schemes promptly. Completed approx. 30 internal procedures for the company.

 Undertook a project researching on the development potential of the inner city of Hobart, focussing on mid-rise medium density development. This work is in collaboration with the University of Tasmania.Responsibilities: Developed an understanding of current planning provisions and urban design policies and strategies. Developed an understanding of current market supply and demand conditions. Investigated the best practice models for planning, development and urban design. Evaluated potential scenarios that test different design and development approaches and outcomes.Achievements: Successfully accomplished a draft report named “Speculate: Expanding City- Underutilised Sites - Market Research” and received positive feedback and satisfaction from a supervisor at the City of Hobart.

 Provided a range of administrative and telephonist support services to assist the organization in the delivery of efficient services. Assisted education counselors with completing the students' enrolments and visa applications. Processed applications for admissions and follow-ups as required. Maintained inquiry notes, file notes, admission entry, offer letters, confirmation of enrolments, and task list. Performed other duties as required include related paper works.Achievements: Provided excellent customer service to build up strong relationships with students in order to assist them with their applications effectively. Gained a basic understanding of the Australian Qualifications Framework, the Standards forRegistered Training Organisations (RTOs) and the ESOS legislative framework. Received positive feedback from clients. Trained new staff in the use of the company system and supervised them to complete their duties.

 Worked with MYOB for all month-end related duties by due dates, including preparation of BAS reports. Completed daily bank reconciliation and balance sheet reconciliation. Managed, processed and reconciled monthly corporate credit card statements. Maintained fixed asset registers and budgets. Completed monthly prepayment and accruals schedules. Analyzed and presented data to various divisions within an organization by using cost center analysis.

 Received and processed payments by cash and credit card (on average, $2,500 daily). Bag customers’ groceries in accordance with best practices to avoid items being damaged while simultaneously scanning items and handling customer inquiries. Received no customer complaints because of my personable and friendly manner as well as competence. Refunded items in the form of cash or credit. Worked effectively with other staff to organize the stocks in the shop.

 Dealt with a high volume of customers, building strong relationships and taking orders. Advised customers on meal choices where possible. Communicated with kitchen staff, relayed special requests and feedback. Resolved complaints to achieve positive solutions for customers and restaurants. Cleaned restaurant tables, chairs and decorations.