• Inspire and motivate the team to adopt an outcome-driven approach to product discovery, user research, KPI definition, and feature crafting.• Mentor and guide a diverse team, including senior, mid-level, and intern members, across multiple projects throughout the product life cycle.

• Managed a well-balanced team of 10+ Product Owners across web & mobile platform experience, insurance & planning, reporting & analytics, compliance, CRM, website-building, and document management. • Restructured team organization to align with evolving platform sleeves and functional areas. Made strategic decisions on compensation, including annual compensation, bonuses, and promotions.• Developed comprehensive training materials and conducted onboarding sessions for new hires.

• Managed the delivery of 100+ projects for a fully-integrated FinTech SaaS platform.• Cultivated a diverse and high-performing team culture, providing radical candor and mentorship during challenging situations.• Worked in partnership with Product Strategy, UX/UI, Engineering, Sales, Service, and Training.• Successfully transitioned the team from TFS and Microsoft Project to a more efficient tool chain, including Aha!, JIRA, and Confluence.

• Got multiple large-scale Agile projects through SDLC while handled day-to-day operational requests from the business.• Turned around the languishing reporting project. Drove a project that did not have a single release in 2+ years through 3 betas and into deployment. • Streamlined the planning process to reduce ad-hoc decision making and focus key decision makers on supporting the vision of “turning clients into raving fans”.

Successfully launched 4+ major releases of TalentManager; a web based suite of compensation and performance planning tools for HR professionals, managers, and employees. Prioritized longer-term requirements and managed the roadmap for the TalentManager Compensation module.

Acted as the IT business liaison for Support, Marketing, Finance, HR, and IT across business application lifecycle: concept inception, vendor evaluation, business case development, solution implementation, solution support, and replacement.

Designed the new company intranet and maintained the corporate web site.