Janel Fields Email & Phone Number

Texas, United States

● Curate + serve global inspired cuisines in both residential and commercial environments with a current clientele portfolio of over 1,500● Guarantee that our monthly target goal of $10,000 in private chef and event catering revenue is achieved and/or exceeded with execution of a standing weekly high profile client along with intimate event catering of 8-30 guests● Manage the expansion of customer base through email marketing + phone correspondence with proper CRM system implementation● Work with top clientele such as Dallas Mavericks, Dallas Cowboys, Good Morning Texas, Frito Lay, PepsiCo, CVS Health, Food Network, and Aetna on various events, guests appearances and television production● A total of 400+ lbs lost was achieved for private clientele from 2018 - 2021 with our weekly meal prep service● Maintain discretion with NDA clientele for private chef services on a daily basis● Over 33K reach and 20M impressions with food content engagement from social platforms such as TikTok, Instagram and Twitter#GetFieldUp®

Braintree, Massachusetts, Us

● Managed end-to-end recruitment processes, including sourcing, interviewing, and hiring, for various scientific roles from Corporate Finance to Associate Director Scientist positions, leveraging advanced sourcing techniques and LinkedIn Recruiter tool● Optimized candidate sourcing strategies to facilitate efficient interview processes, including scheduling and follow-up communication● Showcased Sci.bio’s employer brand across online platforms to enhance the company’s visibility and attractiveness to top talent● Utilized ATS to examine recruiting metrics such as time-to-fill, offer acceptance rate, and cost-per-hire to fortify recruitment efficiency● Successfully filled 16 RPO and co-op positions from two external clients within a 10-month period, yielding a a 97% fill rate● Nurtured strong relationships between the Sci.bio sourcing team and client leadership to facilitate smoother collaboration● Achieved a 30% reduction in time-to-fill by streamlining recruitment processes, leading to faster placement of high-quality candidates● Initiated DEI-focused recruitment strategies to expand diversity of candidate pools by 40% through employing inclusive hiring practices

Woonsocket, Ri, Us

● Executed 500+ complex SQL queries and analyzed claims to eradicate defects using RxClaim, Salesforce, iMRD, EZQuery, and EZTest● Devised strategies to maintain accuracy in benefit and clinical testing from collaborating with internal partners to drive project success● Optimized testing processes by integrating automated testing tools, leading to a 25% increase in testing efficiency● Integrated solutions between Aetna's systems and external platforms, improving data synchronization that cut integration time by 56%● Created APIs for system integration, enabling seamless communication between Aetna's applications and third-party services● Conducted thorough testing and debugging of system implementations, identifying and resolving issues for error-free deployments● Conducted root cause analysis of system performance metrics, addressing bottlenecks and optimizing efficiency by 30%● Utilized advanced Excel and SQL skills to formulate support tools, upgrading tracking accuracy and operational efficiency by 25%● Produced holistic technical documentation for system configurations, coding standards, and implementation processes● Curtailed error rate from 92% to 11% within 6 months during the rollout of the iMRD tool, surpassing the annual goal of less than 13%● Achieved 100% case closure accuracy through validation protocols and automated workflows, surpassing target completion dates● Improved query execution times by 30% through the optimization of SQL scripts and database management practices

Woonsocket, Ri, Us

● Directed inbound calls from medical offices, physicians, and healthcare providers as the primary point of contact● Provided expert consultation on Medicaid pharmaceutical policies to expedite claims processing, minimizing approval delays by 27%● Developed strategies to certify compliance with Medicaid regulations, leading to a 40% increase in successful claim submissions● Employed advanced validation techniques to guarantee 99% accuracy in medication approval and denial documentation● Conducted in-depth analyses of Medicaid drug formularies, recommending changes that improved patient access to medications● Advised on Medicaid reimbursement processes, including documentation and appeals, achieving a 30% reduction in claim denials● Accomplished an average of 97.35% on monthly quality audits, exceeding performance targets to employ high compliance standards● Preserved a 70% productivity rate that significantly exceeded monthly performance targets to influence overall team success● Cross-trained in coding, data entry, and electronic Prior Authorizations (ePAs) to manage high volumes during Welcome Season 2018

Woonsocket, Ri, Us

● Addressed inbound calls from medical offices, physicians, and healthcare providers as the primary point of contact● Evaluated and implemented process improvements to enhance client experience, achieving a 15% reduction in call handling time● Achieved a 98% accuracy rate in authorization submissions that accelerated processing time for insurance company approvals● Consulted on cost management strategies, achieving a prior authorization cost of $22.51 per case that generated $5.6MM in savings● Amplified process efficiency by 25%, leading to faster resolution times and client satisfaction augmentation● Implemented audits and process enhancements, leading to a 30% reduction in case handling time through expert analysis and advice● Leveraged CRM and ERP expertise to refine data integration and workflow automation, achieving a system accuracy of 99%● Promoted to full-time status within 5 months due to consistently closing cases 20% faster than target dates

Frisco, Texas, Us

● Directed regional operations for an EdTech startup by managing a team of 60+ staff to promote alignment with regulatory goals● Mentored a team of approximately 45 part-time consultants, improving team engagement and performance through targeted training● Oversaw end-to-end rollout of new educational programs by governing timely and budget-compliant project completion● Managed regional budgets and resources to optimize financial performance while maintaining high-quality educational services● Guided curriculum development, teaching methodologies, and administrative processes that elevated program effectiveness● Enforced policies and procedures to scale compliance with educational standards, achieving a 100% compliance rate during audits● Generated a 35% increase in enrollment leads from cultivating relationships with over 50 local schools, businesses, and organizations● Achieved a 92% success rate in new client acquisition using CRM, executing business development initiatives to surpass sales KPIs● Championed innovative technology integration in educational practices, leading to a 20% increase in student satisfaction

Frisco, Texas, Us

● Delivered personalized tutoring for science-related courses, maintaining a 100% passing rate (C or higher) for over 200 students● Customized lesson plans and adapted teaching methods by integrating instructional methods, magnifying student performance by 30%● Bolstered curriculum development by refining science curricula to address individual student needs that elevated engagement to 97%● Monitored and tracked student progress utilizing learning management systems to safeguard timely and effective support for students● Delivered detailed feedback and student performance reports to parents, fostering improved understanding in the learning process● Fostered strong relationships with school administrators, teachers, and parents to advance community engagement

Kirkwood, Missouri, Us

● Managed care for 60 glaucoma patients weekly by overseeing admissions, evaluations, scheduling, consultations, and prescriptions● Applied pharmacy technician skills to calculate dosage and route of administration with 98% accuracy in medication handling● Prepared patients for vision exams, assisting with acuity, perception, macula integrity, and visual field tests utilizing ocular equipment● Provided daily support to 8 Optometrists by organizing their records, scheduling, exam documentation, prescriptions, and billing● Optimized office operations, enhancing patient throughput and record accuracy to directly propel Optometrists' efficiency● Increased retail sales by $290K by recommending and implementing a reorganization of merchandise displays to bolster revenue● Boosted patient follow-up rates by 25% through standardizing medication administration processes to fortify regulatory compliance

Philadelphia, Pennsylvania, Us

● Led a team of technicians, overseeing the preparation of intravenous medications and total parenteral nutrition bags● Maintained compliance with federal and state regulations by reporting prescription errors to update respective records accurately● Reviewed and interpreted prescriptions for 150+ outpatients daily by assessing drug-drug interactions to advise pharmacy staff● Processed 200+ refill requests weekly, accurately adding new prescriptions to patient profiles and assisting in the fulfillment of orders● Detected and corrected 68 critical medication errors, leading to life-saving adjustments and improvements in patient safety and care● Reduced inventory overages by $31K by reconciling unused medicines before their expiration to magnify cost savings for the pharmacy