Janel Fields Email & Phone Number

Texas, United States

• Curate + serve global inspired cuisines in both residential and commercial environments with a current clientele portfolio of over 1,500
• Guarantee that our monthly target goal of $10,000 in private chef and event catering revenue is achieved and/or exceeded with execution of a standing weekly high profile client along with intimate event catering of.
• Manage the expansion of customer base through email marketing + phone correspondence with proper CRM system implementation
• Work with top clientele such as Dallas Mavericks, Dallas Cowboys, Good Morning Texas, Frito Lay, PepsiCo, CVS Health, Food Network, and Aetna on various events, guests appearances and television production
• A total of 400+ lbs lost was achieved for private clientele from 2018 - 2021 with our weekly meal prep service
• Maintain discretion with NDA clientele for private chef services on a daily basis

Braintree, Massachusetts, US

• Managed end-to-end recruitment processes, including sourcing, interviewing, and hiring, for various scientific roles from Corporate Finance to Associate Director Scientist positions, leveraging advanced sourcing.
• Optimized candidate sourcing strategies to facilitate efficient interview processes, including scheduling and follow-up communication
• Showcased Sci.bio’s employer brand across online platforms to enhance the company’s visibility and attractiveness to top talent
• Utilized ATS to examine recruiting metrics such as time-to-fill, offer acceptance rate, and cost-per-hire to fortify recruitment efficiency
• Successfully filled 16 RPO and co-op positions from two external clients within a 10-month period, yielding a a 97% fill rate
• Nurtured strong relationships between the Sci.bio sourcing team and client leadership to facilitate smoother collaboration

Woonsocket, RI, US

• Executed 500+ complex SQL queries and analyzed claims to eradicate defects using RxClaim, Salesforce, iMRD, EZQuery, and EZTest
• Devised strategies to maintain accuracy in benefit and clinical testing from collaborating with internal partners to drive project success
• Optimized testing processes by integrating automated testing tools, leading to a 25% increase in testing efficiency
• Integrated solutions between Aetna's systems and external platforms, improving data synchronization that cut integration time by 56%
• Created APIs for system integration, enabling seamless communication between Aetna's applications and third-party services
• Conducted thorough testing and debugging of system implementations, identifying and resolving issues for error-free deployments

Woonsocket, RI, US

• Directed inbound calls from medical offices, physicians, and healthcare providers as the primary point of contact
• Provided expert consultation on Medicaid pharmaceutical policies to expedite claims processing, minimizing approval delays by 27%
• Developed strategies to certify compliance with Medicaid regulations, leading to a 40% increase in successful claim submissions
• Employed advanced validation techniques to guarantee 99% accuracy in medication approval and denial documentation
• Conducted in-depth analyses of Medicaid drug formularies, recommending changes that improved patient access to medications
• Advised on Medicaid reimbursement processes, including documentation and appeals, achieving a 30% reduction in claim denials

Woonsocket, RI, US

• Addressed inbound calls from medical offices, physicians, and healthcare providers as the primary point of contact
• Evaluated and implemented process improvements to enhance client experience, achieving a 15% reduction in call handling time
• Achieved a 98% accuracy rate in authorization submissions that accelerated processing time for insurance company approvals
• Consulted on cost management strategies, achieving a prior authorization cost of $22.51 per case that generated $5.6MM in savings
• Amplified process efficiency by 25%, leading to faster resolution times and client satisfaction augmentation
• Implemented audits and process enhancements, leading to a 30% reduction in case handling time through expert analysis and advice

Frisco, Texas, US

• Directed regional operations for an EdTech startup by managing a team of 60+ staff to promote alignment with regulatory goals
• Mentored a team of approximately 45 part-time consultants, improving team engagement and performance through targeted training
• Oversaw end-to-end rollout of new educational programs by governing timely and budget-compliant project completion
• Managed regional budgets and resources to optimize financial performance while maintaining high-quality educational services
• Guided curriculum development, teaching methodologies, and administrative processes that elevated program effectiveness
• Enforced policies and procedures to scale compliance with educational standards, achieving a 100% compliance rate during audits

Frisco, Texas, US

• Delivered personalized tutoring for science-related courses, maintaining a 100% passing rate (C or higher) for over 200 students
• Customized lesson plans and adapted teaching methods by integrating instructional methods, magnifying student performance by 30%
• Bolstered curriculum development by refining science curricula to address individual student needs that elevated engagement to 97%
• Monitored and tracked student progress utilizing learning management systems to safeguard timely and effective support for students
• Delivered detailed feedback and student performance reports to parents, fostering improved understanding in the learning process
• Fostered strong relationships with school administrators, teachers, and parents to advance community engagement

Kirkwood, Missouri, US

• Managed care for 60 glaucoma patients weekly by overseeing admissions, evaluations, scheduling, consultations, and prescriptions
• Applied pharmacy technician skills to calculate dosage and route of administration with 98% accuracy in medication handling
• Prepared patients for vision exams, assisting with acuity, perception, macula integrity, and visual field tests utilizing ocular equipment
• Provided daily support to 8 Optometrists by organizing their records, scheduling, exam documentation, prescriptions, and billing
• Optimized office operations, enhancing patient throughput and record accuracy to directly propel Optometrists' efficiency
• Increased retail sales by $290K by recommending and implementing a reorganization of merchandise displays to bolster revenue

Philadelphia, Pennsylvania, US

• Led a team of technicians, overseeing the preparation of intravenous medications and total parenteral nutrition bags
• Maintained compliance with federal and state regulations by reporting prescription errors to update respective records accurately
• Reviewed and interpreted prescriptions for 150+ outpatients daily by assessing drug-drug interactions to advise pharmacy staff
• Processed 200+ refill requests weekly, accurately adding new prescriptions to patient profiles and assisting in the fulfillment of orders
• Detected and corrected 68 critical medication errors, leading to life-saving adjustments and improvements in patient safety and care
• Reduced inventory overages by $31K by reconciling unused medicines before their expiration to magnify cost savings for the pharmacy