Janelle Novak Email & Phone Number

St. Paul, MN, US

• Accountable to the commercial strategy for bulk and bulk dedicated comprised of inbound, outbound and intra-facility freight.
• Partner with cross functional teams to execute carrier top to top business reviews, Rate for Proposal (RFP) and project management.
• Responsible for bulk sourcing strategies to reduce total delivered cost, mitigate headwinds, and improve security of carrier capacity.

St. Paul, MN, US

• Led business reviews with material planning network to solicit feedback, drive service improvements and engagement opportunities with bulk carrier partners.
• Delivered 10%+ improvement YOY for inbound bulk on time delivery.
• Introduced Loss Analysis Tree across inbound network providing key insights to carrier opportunities.
• Collaborated with procurement on bulk Rate for Proposal (RFP) events and facilitated deployment to stakeholders.

St. Paul, MN, US

• Managed the overall safety, delivery service execution and cost of 30+ North America third party bulk terminals through; collaboration across several cross functional areas and implementing process standardization and.
• Delivered a 20% improvement on $/CWT by changing ordering behaviors in partnership with account managers to best utilize transportation resources and reducing miles on the road.
• Engaged internal and external stakeholders to root cause procedural gaps and collaborate to design processes and align task owners to execute deliverables.
• Facilitated monthly scorecard reviews of bulk vendor key performance indicators with senior leadership.
• Provided governance for new bulk vendor onboarding across Quality, Safety, Procurement and Logistics.

St. Paul, MN, US

• Executed SAP deployment across 11 warehouses, multiple operating models, and 4 different WMS systems with regards to solution design, ITC and UAT systems testing, end user training, process alignment and business.
• Subject matter expert and escalation point of 3PL EDI Interface failures impacting delivery service.
• Established strong working relationships with 3PL partners, Customer Service and TMS through supporting the execution of Ecolab Inbound, Outbound, and Return monitoring and inventory management.
• Designed Instructional Concept Decks for SAP training for interfaced and non-interfaced 3PLs.

Bayport, Minnesota, US

• Collaborated with cross functional teams to recommend, implement and sustain continuous process improvements for the Fabrication and Material Handling Value Stream.
• Facilitated capacity planning with management to ensure Assembly forecasted demands were attained.
• Coordinated with suppliers on escalated material shortages to mitigate disruptions to our end customer and perform root cause analysis to eliminate issues.
• Experienced in Enterprise Resource Planning (ERP) applications (e.g. SAP, Baan and Red Prairie).

Kansas City, MO, US

• Responsible for interacting with customers and carriers to provide superior customer services and ensure shipments are accurately and completely scheduled, dispatched and documented in the tracking systems.
• Oversaw the internal dispatch of shipments and work volume for the Intermodal team and drove accountability of team members to established performance metrics.
• Intermodal subject matter expert able to handle complex service escalations.
• Provided mentorship, coaching and training to the Intermodal team members.
• Analyzed pricing and intermodal routing to maximize margins and exceed customer expectations.
• Facilitated the successful transition of operations and retention of customer accounts during acquisition of Rockwell Transportation Services, Inc.

• Utilized and developed strong analytical and critical thinking skills by handling transactional business
• Maintained accurate order management of domestic, import and export shipments
• Responsible for daily tracking and tracing of orders through the shipment lifecycle

Bachelor Of Arts (Ba), Business Administration And Management, General

Education record