Janelle S. Email & Phone Number

Kuala Lumpur, MY

Federal Territory Of Kuala Lumpur, Malaysia

• As an E-Commerce Executive, my main responsibility is to oversee online sales and digital marketing strategies. I also optimize the user experience on the website and various e-commerce platforms, ensuring seamless.
• Managing both existing and new e-commerce accounts on various platforms such as WordPress, WooCommerce, TikTok Shop, Presto Mall, Zalora, Omnichat etc.
• Regularly updating and optimizing product listings to ensure accuracy and relevance.
• Planning, creating, and executing e-commerce campaigns for third-party marketplaces.
• Analyzing key metrics such as conversion rates, store traffic, page views, and order statuses (cancelled, returned, unpaid) to inform strategic decision-making and implement follow-up actions.
• Spearheaded and managed collaboration projects with Key Opinion Leaders (KOLs), overseeing all aspects of seeding campaigns.

Petaling Jaya, Selangor, Malaysia

• At Cream Couch, a local brand specializing in women’s handbags and merchandise, I initially focused on digital marketing initiatives, leveraging social media platforms, influencer collaborations, and market research to.
• Prepared engaging content for social media platforms such as Instagram and LEMON8, focusing on captivating storytelling and brand messaging.
• Conducted copywriting and curated social media content, contributing to enhanced brand visibility and engagement by 35%.
• Managed basic WooCommerce tasks, including customer-requested amendments such as creating product links and overseeing related activities.
• Managed content updates and maintenance for the company’s Shopee store to ensure accurate product information and an appealing user experience.
• Led and achieved significant sales success on the company’s website, contributing to approximately RM45k in revenue during the 4.4 Sales event.

Federal Territory Of Kuala Lumpur, Malaysia

• With a knack for multitasking, I've adeptly managed an array of responsibilities which includes social media content creation, market research initiatives, influencer partnerships, and operational tasks. My experience.
• Created engaging content for social media platforms such as Instagram and Facebook.
• Conducted proofreading, editing, and regular updates on Shopify.
• Cultivated relationships with brands and influencers for PR gifts and potential collaborations.
• Managed various E-Commerce operations tasks, including inventory management, order processing, and packaging.Instagram: tinys.co

Federal Territory Of Kuala Lumpur, Malaysia

• I played a pivotal role in enhancing the digital marketing strategy team. My responsibilities included conducting market research, crafting content calendars, and preparing presentation briefs for various projects.
• Contributed to the overall digital marketing strategy by assisting with market research, content calendar creation, and presentation briefs for assigned projects.
• Coordinated postings across departments to ensure timely completion of tasks.
• Conducted competitor analysis and provided recommendations for improvement.
• Collaborated with the creative team to design content for clients' social media postings.

Federal Territory Of Kuala Lumpur, Malaysia

• Monitor merchandise display and sales floor, ensuring it was in presentable condition;
• Responsible for handling the restocking of items on the sales floor;
• Handle customers’ enquiries regarding store and sales promotions;
• Coordinate efficient restocking on the sales floor with existing merchandise and promotion price tags using the SAP system.

Bachelor'S Degree, Media And Creative Studies (Honours), Honours Degree With Merit

Diploma In Events Management, Meeting And Event Planning, Diploma With Merit