Janelle Jarrett Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Richardson is how leading sales organizations around the world are getting better results from their investment in sales training. For far too long, companies have had to deal with a big disconnect between their training and their actual sales strategy, culture, systems, and customers. To make real change happen, you need the following: Prioritization Instead of sifting through mountains of disconnected data points that don’t give you any context or insights into your biggest gaps or ways to fix them, you’ll get a clear picture of the most pressing, high-priority skill gaps that are impacting your results. Data is important but context is paramount.PersonalizationInstead of generic, one-size-fits all learning events that generate buzz but don’t drive material change, you’ll get precise, long-term capability development at scale that is personalized and unique to each individual seller and focuses them on closing their gaps. Real change starts one seller at a time.Proof Instead of struggling to connect enablement and development efforts to results, you gain a clear and continuous line of sight into how your investments are directly impacting your most important business metrics and where your next move should be to sustain and build upon performance. Move from skepticism to evidence.This Is Where It Gets Real™

Greater Toronto Area, Canada

Acquired by Richardson Sales Performance

Toronto, Canada Area

Responsible for the development and implementation of practical and relevant classroom and virtual training sessions, conducting in-depth needs analyses to support the development and integration of curriculum content and leading a variety of projects, specializing in areas of Sales Training as well as Leadership Coaching and Development. Works with the Sales Team to collaborate on new opportunities and map out solutions that reflect corporate and also drive profitable revenue growth for the firm.

Developed and delivered training sessions with a strong focus on brand awareness, sales excellence, customer service and leadership development while maintaining responsibility for portals for retail and call centre channels and managing a diverse team of training specialists accountable for learning and communication, as well as the design and delivery of sales and process-oriented content for retail channels.

Facilitated interactive training sessions with retail channels and developed quarterly training concepts; reformatting the design to accommodate tradeshows, classroom and online formats and leveraging online and WebEx formats to connect with larger audiences and reduce costs.

Completed comprehensive call quality analysis to identify trends and provide executive level summaries on root cause and opportunities to enhance customer engagement while developing and presenting user training sessions for Management and Coaches, as well as the Global Calibration process.

Bachelor Arts, Sociology

Certificate In Adult/Staff Training, Education

Online Instruction Certificate, Adult And Continuing Education And Teaching