Janelle Leone Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

*Initiated the onboarding process for all agents including HR legal forms and an interactive training class with PowerPoint presentation and use of Google Drive*Organized mentor program and scheduled Zoom trainings for entire agency as the moderator*Created eye-catching marketing concepts and branding with owner; sophisticated graphics, Facebook private.

Pittsburgh, Pennsylvania, United States

*Assisted Director of Agent Care in various research projects and email/text outreach campaigns*Utilized Excel/Microsoft Office for the tracking of sales levels, training programs, and event RSVPs

Pittsburgh, Pennsylvania, United States

*Highest Post-Relocation Scores in 2020 amongst Mobility Specialists (97.86%)*Circle of Excellence (3 years) and Presidential Recognition for number of outstanding transferee comments; all while moving household goods, establishing temporary housing, and monitoring real estate progress with internal teams*Utilized empathy with VIP’s and transferees who.

Pittsburgh, PA

*See job description in Staff Mobility Specialist. Promoted with a change of title

Pittsburgh, PA

*Providing general support to the Mobility Specialists, allowing the them more time to spend on the phone with their clients and transferees*Communicating with the Mobility Specialists and other department members to provide updates and information pertaining to transferees’ moves. *Processing billing of relocation (family services) and household goods.

Washington, PA

*From Seasonal to Regular Part Time Employee.*I work in the Apparel, Shoes, & Accessories Departments (Softlines).*Zoning/recovering, merchandising, working on shipments, navigating the fitting rooms, working the telephones, and cashiering when necessary!

Washington, PA

• Promoted to lead $2.5 M store and managed a team of 30 to revive store’s retail environment
• Achieved 2% increase over sales plan (YTD) through efficient sales behaviors, team building, and brand management in a fast-paced atmosphere
• Oversaw business lines of merchandising/marketing, HR, operations, and online sales

Washington, PA

• Responsible for all Merchandising/Visuals
• Directed merchandising of new collections with visual styling and floor layout to effectively drive store sales/promotions, while teaching replenishment and marketing standards
• Managed Key Performance Indicators to promote continued client relationships and loyalty
• Led all asset inventories and data collection, and coached staff in Loss Prevention and Shrink

Washington, PA

• ((Previously a PVH Heritage Brand & currently an AM Retail Brand))
• Promoted to $1.5 M footwear/apparel store and managed staff of 20 during re-branding and buy-out while meeting all inventory shrink goals
• Mentored management staff in merchandising and product knowledge, and to make store-based decisions for more effective client interaction and shop-ability
• Managed corporate visit meetings with VP of Retail Operations
• Coached key staff in payroll awareness, time management and new marketing vision
• Assisted District Manager in presentations for District Meetings and research projects

Washington, PA

• ((PVH Heritage Brand))
• Advanced to a $1.3 M store to improve organization/operations, with a focus on team morale
• Prevented any staff turnover with teamwork attitude/group collaboration, which was absent
• Focused on building the next level of managers—provided in-depth training to ASMs in business operations, team management and marketing

Washington, PA

• ((PVH Heritage Brand))
• Led store’s Grand Opening, including hiring and training 15+ staff
• Managed $900 K store with excellent service based on secret shops/surveys (91% positive)
• Supported Grand Opening of satellite Izod Store based on effective past performance
• Upon promotion, ensured ASM prepared for Store Manager role with succession plan

Grove City, PA

• ((PVH Heritage Brand))
• Directed Mens Department in $4 M store ensuring proper merchandising, sizing and floorsets

Bachelor Of Science (Bs), Business Communication

Activities and Societies: Orchesis Dance Troupe (Treasurer), Orientation Board, Signature Music Service Group (Treasurer), & Stonebridge.

Education record

Activities and Societies: -Track & Field, Band (Flute), Powder Puff Football, & theater involvement -National Honor Society Grove City, PA