Jane Davis Email & Phone Number

Westlake, Texas, US

Minneapolis, Minnesota, US

Duluth, GA, US

• Perform & Manage Microsoft CRM Deployments
• Business Process Analysis, Solution Design, Implementation
• Responsible for managing outsourced development work
• Develop Technical Documentation, Instructional Manuals and Process Flow Diagrams

• Manage daily administrative operations
• Design and manage implementation of Microsoft CRM project
• Develop customized applications utilizing Microsoft Access to track business’s key performance indicators
• Define and implement operational policies and procedures
• Ongoing data analysis and auditing of data collections systems
• Provide ongoing training to employees on use of computer systems and software

Duluth, GA, US

• Develop and maintain training manuals and technical documentation using Framemaker and Adobe Acrobat
• Test software for quality assurance, logging bugs, suggesting improvements & enhancements
• Prepare product specification documents to guide developers in new product generation
• Develop and maintain marketing presentations using PowerPoint, Photoshop and Camtasia
• Develop custom Microsoft Access applications to fulfill business needs where gaps exist
• Develop and document operational procedures and prepare workflow documentation using Visio

• Company Sold in August 2002
• Oversee administration of network and support of hardware and software
• Manage and work with Call Center / Help Desk support team
• Negotiate and maintain contracts with contractors and vendors
• Procure, maintain, and track hardware assets
• Prepare and manage annual operating budgets

• Administer HP3000 systems for 80 local users and 150 remote customer sites
• Supervise Helpdesk/ Call Center department of 5 employees
• Develop and teach customer-training classes, both on-site and offsite at Users Meetings
• Develop and maintain end user technical documentation
• Coordinate and perform new system installations and migrations for customers, remotely

• Company Closed in August 1998
• Develop programs utilizing Microsoft Access to analyze and track business operations
• Manage telecommunications costs and operations
• Prepare and manage annual operating budgets
• Negotiate and maintain contracts with contractors and vendors
• Administer network, phone systems, and voice mail application for 100 users

St. Paul, MN, US

• Participate as part of management team to achieve continuous improvement in all aspects of manufacturing plant operations
• Select, manage, and develop accounting department staff
• Develop and implement Microsoft Access program to measure manufacturing and operating efficiency
• Manage inventory control procedures including cycle counts and physical inventories
• Cost Accounting – develop and maintain product and activity costs
• Prepare and analyze manufacturing plant annual operating budgets

• Establish and manage accounting functions, through P&L, for six subsidiary manufacturing companies
• Installed and configured Peachtree Accounting Software for a new company startup
• Setup and implemented an inventory cost of finished goods system project
• Setup and maintain cost of materials and inventory procedures
• Manage Accounts Payable Department of 3 employees