Possess 20 years of technical experience in successively complex roles as a Sr Business Analyst/Systems Analyst/Product Manager/Project Manager on large and small Information Technology teams of a multi-national company. Leading/participating/analyzing all aspects of technical implementation of software systems, and applications. Elicit business requirements with advanced communication skills. As a Senior Business Analyst, through deep dive analysis saved the company several thousand dollars by communicating that a proposed CRM was not going to meet the needs of the end users. Analyze design specifications and apply advanced testing methodologies. Act as liaison for business stakeholders at all levels of the organization. Engage cross-functionally and cross-geographically. Entrepreneurial mindset enables interpretation of business needs with creativity. Design advanced business intelligence insights and deploy analytics. Project manage timelines and progress to goal with high level of personal accountability and a keen customer focus. Designed product features by understanding the needs and voice of the customer. As a Product Manager, delivered a single-sign on portal that increased productivity to over 6000 sales and marketing personnel by 50%.Model complex business processes to identify opportunities for streamlining. Support QA and User Acceptance Testing. Create and deliver documentation and training. Subject Matter Expert for business systems. Utilize advanced modeling methods to address ambiguity and identify plans for risk mitigation. Ensure alignment with the software development life cycle with ownership of project milestones. Generate statistical analysis with SQL and Excel and create informative data visualization that reveals important insights to management. Manage a team of analysts. Adept at operating successfully in a fast-paced, dynamic environment. Self-directed and motivated to work independently with minimal direction. Able to create impactful project deliverables in a timely manner from ambiguous business direction. Build strong customer relationships collaboratively. Expert communicator delivering presentations and written communications to all levels of the business, translating highly complex or technical information to business users. Types of systems: ERP systems, portals, CRMs, mobile apps, productivity applications, document repositories, security access, and data visualization. Advanced skills in: Microsoft Office, Sharepoint, MS SQL, Cognos, Agile, Siebel, JIRA, Confluence, Power BI, Workday..