Jane Roberts Email & Phone Number

Atlanta, Ga, Us

Greater Atlanta Area

 25+ years of tech industry experience, ranging from Unisys Corp and Paramount Pictures to early-stage start-ups.  Equal parts creative and analytical.  Current clients: O'Reilly Media, Impetus Technologies & StreamAnalytix.  Core expertise in Big Data, supply chain management, and financial applications.  Up-to-date on emerging trends in technology and related best practices.

Atlanta, Ga

Website: https://iamjaneroberts.com/art/

Atlanta, Georgia, United States

Atlanta,

Founded in 1993 by Jodi Hersh, Orange Star has established a reputation for providing high quality creative solutions to a very diverse clientele ranging from small businesses to mega corps to rock stars. We partner with our clients to realize the best possible solutions using intellectual and visual inquiry of the highest quality. Our creative skills apply to both print and other interactive media such as website design & development, logo & corp. identity, annual reports, brochures, posters, music cd packaging, tour/concert merchandise, event graphics, signage, desktop software applications, white papers and more. In addition to our experience and expertise, we also believe in providing a high level of client support and pride ourselves at delivering effective solutions.Our studio is small by design so that we may provide personal attention to each and every project and client. We have strategic partnerships with other creatives on an as-needed basis such as writers, editors, illustrators to ensure that each project is handled in the best possible way, yielding the highest quality results.The bottom line is this: We love what we do and we do it well. To learn more about our creative solutions or to schedule a no-cost consultation, please contact us.

Atlanta, Georgia, United States

Atlanta, Georgia, United States

O'Reilly is a chronicler and catalyst of leading-edge development, homing in on the technology trends that really matter and galvanizing their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. As an active participant in the technology community, I contribute to O'Reilly's advocacy and evangelism.

Greater Atlanta Area

Writing white papers, blogs, case studies, website content.

Portland, Oregon Area

I'm exceptionally good at the following:Increasing a product’s usability, acceptance, and marketability by optimizing the communications materials used to describe it, create it, sell it, and use it.Managing, planning, researching, writing, designing and delivering communication materials such as user guides, product overviews, technical specifications, installation and implementation guides, proposals, business plans, training materials, quick reference guides, and more. Simplifying complex stuff. And putting it in clear, concise English.Listening to what clients and their customers want.Collaborating with subject matter experts, sales, marketing, and management to achieve winning results.

Remote

Edited online SAP documentation for Disney's World Services division.

Browser-based SaaS start-up company. Venture cap funded. Less than 30 employees. Single-handedly documented the entire software application platform within 12 months. Additionally, created tutorials, white papers, blogs, and quick reference guides. Promoted to Project Manager for New Development within first three months and Director of Documentation within first six months.

Project managed data migrations resulting from a merger between DreamWorks and Paramount with a focus on organizational change management. Documented processes and procedures to make changes happen and then managed their implementation, reporting directly to the CTO and IT managers. Served as "the voice of Paramount IT" in terms of communicating department activities, system outages, and issues to the larger internal community. Created documentation taxonomy --cataloging, categorizing, editing, and organizing IS documentation for a database of over 14,000 documents. Additionally, worked with Viacom headquarters in NY to streamline Help Desk procedures. By targeting client needs, we lowered call-abandonment rates and increased incident resolution and customer satisfaction. Pro-actively identified communication problems and implemented continuous creative improvements.

Remote

2004 to 2005.Wrote new-hire training materials and reference guides for National and Alamo Car Rental. Researched actual "in the field" experience to build skill levels for the booth, return-agent, and rental agent positions. Tapped as a resource at headquarters in Tulsa, Oklahoma to brainstorm marketing strategies for the company's future goals and confidential R&D. Worked remotely in CA from May to Dec. 2005.

Directed the development of online help for a database management software product used by the Departments of Revenue in various states to issue vehicle tags, titles, and registrations. Created a library structure consisting of a base product and customizable modules; directed the updates and delivery of multiple projects on a simultaneous release schedule in a rapid-application-development environment

Marietta, Ga

Designed three product libraries from scratch for a privately held, $25-million-per-year, international inventory management software company.Increased customer satisfaction from screaming-mad to standing ovation-happy. Won two Silver Flame Awards from the International Association of Business Communicators.Won a Distinguished Award, the highest award bestowed by the Society for Technical Communication for the internal newsletter. Served as a liaison between development, quality assurance, sales, marketing, training, customer service and consulting departments. Chaired an internal "promoters" group whose mission was "to provide an environment for enthusiastic customers" and led related company-wide monthly meetings on an on-going basis. Consistently promoted every year.

Ba, English

English major. Minor in Religion and Philosophy.

Associate Of Arts (Aa), English Language And Literature/Letters

Bachelor Of Arts - Ba, English Language And Literature/Letters

Education record