Jane H. Email & Phone Number

Daily tasks include: processing all submitted opportunities and creating Sales Orders in ServiceNow; assisting with generating quotes and managing data in Quosal, an SaaS quoting tool; and, assisting in the management of deal registrations and special pricing requests.

Greater New York City Area

Generated over $120k and $30k of Revenue in Small Groups, Event Room Rental, and Food & Beverage for 2018 and 2019 respectively. Recognized as Employee of the Quarter for the first quarter of 2018. Main responsibilities included building Group and Event Contracts, and Banquet Event Orders (BEOs); leading weekly inter-departmental meetings to review Group.

New York, NY

Handle email and telephone inquiries with prompt courtesy to achieve maximum occupancy and maximize revenue at 11 Howard, a 221-rooms ‘conscious hospitality’ boutique hotel. Process and verify data of internal reservations, management reservations, house/comp requests, and OTA and GDS reservations in OPERA.

Greater New York City Area

Welcome guests following the Coyle standard to ensure a helpful and efficient check-in and checkout service at Hudson, a luxury boutique hotel of over 800 rooms. Inform guests of property’s features, amenities, and dining spaces. Utilize OPERA and HotSOS management systems to record and resolve guest requests, including billing inquiries, room changes, and.

Greater New York City Area

Greeted all guests and accommodated each party in the property’s lounge, bar, and dining room. Scheduled and planned reservations, and tracked parties’ dining progress via OpenTable. Set positive expectations to manage guests’ wait experience. Communicated openly with managers and waitstaff to assist in providing exceptional guest service. Revamped Host.

Greater New York City Area

Responsible for supporting alignment of marketing resources and developing messaging for web and print content.

New York, NY

Responsible for the execution of marketing communications, events, and co-marketing programs: Created content for presentation, print, and PR; produced website content and managed online campaigns (blog posts, social media, landing pages); and, partnered with vendors to promote shared marketing initiatives utilizing Marketing Development Funds (MDF).

New York, NY

Responsible for monthly and quarterly reporting via Salesforce and sales event coordination for customer and vendor events. Special projects included interview process coordination, including correspondence with potential candidates, interview scheduling, and document processing.

New York, NY

Responsible for project management of Time and Materials (T&M) engineering projects: Reported weekly project status and time and expenses to customer stakeholders; prepared Change Order Requests to obtain customer agreement of additional time or out-of-scope activities; and, managed project invoicing and expenses with finance department. Special projects.

New York, NY

Responsible for logistics, contracts, and orders for trade shows and customers events. Represented the company at trade shows, utilizing sales collateral and marketing promotion to generate leads with vendor partner.

Greater New York City Area

Greeted guests and accommodated each party to a table designated by the maître d’. Scheduled reservations and tracked parties’ dining progress via OpenTable. Managed coat-check service.

East Rutherford, NJ

Responsible for promoting client news and trends to journalists and local food writers, assisting in client press kit development, and archiving client press clips. Secured placements in New York Post, NY Daily News, and UrbanDaddy.com.

New York, NY

Responsible for scheduling weekly appointments with restaurant chefs and purchasing managers to sell white and black truffles.

New York, NY

Responsible for promoting brand and product through offering charcuterie samples to gourmet food store patrons.