Christopher Quinn Email & Phone Number

Flourtown, Pa

King Of Prussia, Pa.

Lead Project Manager for customers across the country working with small, mid size and large top 25 customers handling projects involving: the Cloud based OfficeSuite solution, new circuit installations, migrations, CNAM updates, paging, contact center and extension recording. Configured the database in our OS system and assist customers with making changes in the OS Portal.

Allentown/New York City

Managed projects nationwide for multiple clients that involved structured cabling (copper and fiber), security systems, network upgrades, paging and door access systems. Worked on projects both remotely across the country and managed on site in NY,NJ and DE.

East Norriton, Pa.

Provided technical support to customers in all 50 States and Canada on voice systems and hosted/EFax solutions. Source and schedule subcontractors. Survey potential new customer sites and existing customers for upgrades to their voice/data/wireless platforms. Manage cable crews, PBX techs and IT support personnel to provide the highest level of service to the customer base. Provided input on company goals and structure. • Collaborated with current customer base• Provided input on long-term business strategies including company culture and employee communications.• Worked with customers to provide upgrade strategies.

Ft. Washington, Pa.

Solutions Architect/RTSM at ArrowS3, a converged technology solutions company. Responsibilities included assisting the Account Executives in Pa., De., and NJ in providing top tier Managed Services and Unified Communications solutions to new and existing customers. Our portfolio included installation and support services for Avaya, Microsoft, Synap S3 and Cisco products along with a strong Contact Center practice. In addition to break/fix, we also we also provided storage, security, DR, desktop and server support across multiple manufacturers. Our goal, to provide the best technology solutions and support services in the industry.ITIL certified/Microsoft Lync certified/ Synap S3 certified

Ft Washington, Pa

Successfully managed the day to day operations of a territory that included: Pa,,De.,Ohio and WV, Maintains strong customer relationships via regular phone conversations and site visits, recruits and hires exempt and non exempt employees, manages multiple supervisors, assists sales with deal closures on new accounts, works with the project managers to fill resource requests, Assigned to multiple committees to develop maintenance pricing, Sales lead generation programs involving the field and new technology initiatives. Has a strong awareness of corporate financial goals and works to make sure our local team has a consistent and clear vision of the needs of the business. Works with the supervisors to make sure we have effective communication with the field on a daily basis.• Performance Recognition - Recognized for efforts in working with various corporate committees to develop pricing strategies, field technology updates and Sales lead generation programs for the field. Took over the direct day to day management of two additional States.• Team Building – Successfully managed 2 Supervisors and 35 field and site technicians in four states. Worked on a daily basis to keep morale high and create a positive environment for those customer facing employees.• Executive and Management Relationships – Excellent interpersonal and decision making skills which led to strong relationships with all levels of Management.

Ba, Political Science

Education record