Jane Shao
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Jane Shao Email & Phone Number

Experienced in SaaS Project Implementation and Client Onboarding | Certified Scrum Master | MBA at ChannelEngine
Location: Canada, Canada, Canada 5 work roles 2 schools
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Current company
Role
Experienced in SaaS Project Implementation and Client Onboarding | Certified Scrum Master | MBA
Location
Canada, Canada, Canada
Company size

Who is Jane Shao? Overview

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Quick answer

Jane Shao is listed as Experienced in SaaS Project Implementation and Client Onboarding | Certified Scrum Master | MBA at ChannelEngine, a company with 46 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Jane Shao.

Jane Shao previously worked as Saas Project Delivery and Implementation Specialist at Channelengine and Customer Engagement and Project Implementation Manager at Wpic Marketing + Technologies. Jane Shao holds Master Of Business Administration, Lazaridis School Of Business & Economics from Wilfrid Laurier University.

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ChannelEngine

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Profile bio

About Jane Shao

Experienced customer-facing and project management professional with varied work experience in the healthcare and information technology & service industry and an MBA• Result oriented, highly organized and motivated to excel at tasks as a self-starter • Ability to work well in teams and produce exceptional outcomes in high-pressure, dynamic environments, under a minimal level of supervision• An individual who is comfortable with learning on the fly and always excited by innovation – motivated to have an impact on businesses Specialties:SaaS Implementation | Project Management | Client Onboarding | Customer Success | Agile Methodologies

Listed skills include Leadership, Customer Experience, 跨职能团队领导力, Social Media, and 23 others.

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Jane Shao's current company

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ChannelEngine
Channelengine
Experienced in SaaS Project Implementation and Client Onboarding | Certified Scrum Master | MBA
leiden, south holland, netherlands
Employees
46
AeroLeads page
5 roles

Jane Shao work experience

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Saas Project Delivery And Implementation Specialist

Current

Toronto, Ontario, Canada

- Be responsible for the entire customer onboarding and project delivery process with defined success criteria, reducing churn rate by 20% and increasing project delivery speed by 30%- Provided smooth communication with internal and external stakeholders to ensure the project deliveries fall within the pre-defined scope and expected launch timeframe.

Oct 2022 - Present

Customer Engagement And Project Implementation Manager

Vancouver, British Columbia, Canada

  • Managed a B2B customer portfolio worth $800K+ annual revenue and worked as a client onboarding and project implementation manager at a full-service eCommerce consulting agency specializing in multi-channel integration.
  • Led 10~15 brands' multi-channel integrations and implementations across different retail verticals
  • Acted as client's trusted advisor in identifying project risks and roadblocks, ensuring each project could be delivered on time and within budget while working with different levels of stakeholders with effective.
  • Managed an internal project team located in different time zones to ensure projects met expectations and were of excellent quality
  • Led regular touchpoints with clients to collect feedback to work on project implementation and onboarding process improvement
Nov 2021 - Oct 2022

Customer Success Key Account Manager

Mississauga, Ontario, Canada

- Support enterprise sales team for successful presale, onboarding prep, fast product adoption, high customer loyalty and satisfaction- Manage my portfolio of accounts and become a trusted advisor and partner to maintain good relationship with each of them by understanding their challenges, needs and requirements, planning and executing an action plan to.

Jul 2020 - Oct 2021

Marketing And Communications Officer

Shanghai, China

Digital Marketing- Launched the company account which was recognized as a top 10 creative brand on social media- Worked in partnership with different stakeholders to develop and finalize the content calendar- Created, edited and proofread the contents to engage key target audiences, boost event participation, drive traffic to the website, promote community.

Oct 2015 - Aug 2017

Marketing And Communication Specialist

Shanghai, China

Content Management- Created, edited, and proofread press releases and adverts for product managers and clinical scientists - Led creation of all content and material relevant to regional and national promotion events and campaigns - Distributed this material across various networks (product launch, commercial event, seminar, webinar, tradeshow, video.

Jun 2010 - Oct 2015
Team & coworkers

Colleagues at ChannelEngine

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2 education records

Jane Shao education

Bachelor Of Arts, Chinese Literature And History, Honor Undergraduate

During the university, I actively participated in different school projects, volunteering and social internships. In the meantime, I was.

FAQ

Frequently asked questions about Jane Shao

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What company does Jane Shao work for?

Jane Shao works for ChannelEngine.

What is Jane Shao's role at ChannelEngine?

Jane Shao is listed as Experienced in SaaS Project Implementation and Client Onboarding | Certified Scrum Master | MBA at ChannelEngine.

Where is Jane Shao based?

Jane Shao is based in Canada, Canada, Canada while working with ChannelEngine.

What companies has Jane Shao worked for?

Jane Shao has worked for Channelengine, Wpic Marketing + Technologies, Snappay Inc., Abbott Diagnostics Business, and Medtronic.

Who are Jane Shao's colleagues at ChannelEngine?

Jane Shao's colleagues at ChannelEngine include Niels Rengelink, Robert Frimpong, Aline Baréa De Carvalho, M. Samantha D., and Masoud Kazemizadeh.

How can I contact Jane Shao?

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What schools did Jane Shao attend?

Jane Shao holds Master Of Business Administration, Lazaridis School Of Business & Economics from Wilfrid Laurier University.

What skills is Jane Shao known for?

Jane Shao is listed with skills including Leadership, Customer Experience, 跨职能团队领导力, Social Media, 产品管理, Microsoft Office, 营销自动化, and 小企业营销.

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