The following includes duties from current title and previous title of Client Intelligence Unit Supervisor • Subject matter expert for all USA PATRIOT Act and Bank Secrecy Act programs, including concepts such as Know Your Customer (“KYC”), OFAC and Sanctions Screening, Customer Due Diligence, and Transaction Monitoring.• Draft business requirements to capture efficiency requests provided by the AML department; manage and participate in project implementation from initiation, through… Show more The following includes duties from current title and previous title of Client Intelligence Unit Supervisor • Subject matter expert for all USA PATRIOT Act and Bank Secrecy Act programs, including concepts such as Know Your Customer (“KYC”), OFAC and Sanctions Screening, Customer Due Diligence, and Transaction Monitoring.• Draft business requirements to capture efficiency requests provided by the AML department; manage and participate in project implementation from initiation, through development, to IT deployments.• Works both independently and in partnership with other RJF departments and external consultants to solve complex problems and execute remediation projects.• Managed the escalation process from CIU to other AML business units, such as Fraud, Financial Investigations Unit, and Sanctions Governance.• Written and implemented various AML policies and procedures for the firm. • First AML Employee of the Quarter Winner, awarded in Q1 2016. Show less

• Accurately disposition business unit response files for potential client matches to adverse media, for domestic and international subjects, through FinCEN requests and Citigroup internal requests.• Responsible for sending daily, weekly, and monthly aging reports to respective business units using sequel queries and excel. • Assisted IT in testing system enhancements and entitlements.• Team Representative for the 2014 Voice of the Employee committee.

• Responsible for compliance of the branch including record retention, yearly audit examinations, and completion of Currency Transaction Reports (“CTRs”), Monetary Instrument Logs (“MILs”), and Suspicious Activity Referrals (“SARs”). • Managed teller team staffing, teller sales, and overall customer service satisfaction for the branch.• Conducted consultative client conversations to uncover banking needs for new and existing clients.