Janet Luna Email and Phone Number
Social work professional with 10+ years of experience in non-profit, workforce development, higher education, DEI program management, and relationships building. I am solution and goal orientated. I find great value in data and assessment for best organizational planning and outcomes. My direct service approach is trauma informed, and strengths based. I am an advocate for mental health, and holistic wellness. I am motivated to eliminate barriers, and creating access for individuals to reach their full potential. I implement diversity, equity and inclusion in all my work. Most recent it has been by process and policy changes. My years in non-profit, workforce development and social services have gave me excellent insight to the ins and outs of the challenges many individuals, and communities are facing.Long-term relationship buildingBuilding trust is essential in ability to build new and long-term external partnerships. I have experience both in-person and remote networking and relationship building. I am an expert in maintaining positive experience even through difficult negotiations or challenges. In my experience, I have created over 60+ partnerships in Chicago and nationally.
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Student Services Manager And Interim Associate DirectorYear Up ChicagoChicago, Il, Us
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Student Services Manager/ Interim Associate DirectorYear Up Chicago Nov 2019 - PresentChicago, Illinois, United States•Development of short and long term team strategy/goals and management of day-to-day operations of the student services department focusing on internal program capacity, and expanding external partners• Streamline local/national policies and processes to ensure resources, retention and student engagement through assessments and evaluations, meeting 85% graduation and job conversion goals•Develop and manage community partnerships, government entities and social services agencies through networking with Chicago coalitions. Established 25 new partnerships, with increased engagement opportunities for staff, students, and organizations•Provide 1:1 case management and crisis intervention to support 240 students while maintaining 90% of student satisfaction•Collaborated in creating program processes for a $500,000 grant to improve housing stability to 20+ students increasing our enrollment percentage•Facilitate and created curriculum for Life Skills and Guest Speaker Events in areas of communication, conflict resolution, mental health, social emotional wellness, financial literacy, microaggressions at the workplace -
Student Services SpecialistYear Up Chicago Oct 2018 - Oct 2019Greater Chicago Area•Interview and evaluate incoming applicants, onboard program applicants through admissions and internship matching•Support in planning and coordinating Pre-Orientation for 140 students by setting up resource fair•Created and managed student related reports through salesforce•Identify student needs by creating onboarding assessments and support plans
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Associate Of Diversity, Equity And Inclusion- Advancing Hispanics & LatinosJpmorgan Chase & Co. Jan 2022 - May 2022Chicago, Illinois, United States -
Family Service ManagerCatholic Charities Of The Archdiocese Of Chicago Jul 2015 - Oct 2018Greater Chicago Area•Managed and trained team of 3 family engagement specialists and case managers •Designed objectives, goals, policies, procedures and for starting social service programming •Cultivated and increased Chicago community partnerships and government entities engagement by adding 50 new partnerships focusing on client and Southwest community need•Developed appropriate classroom curriculum to assist teacher and children classroom environment, emotional wellness and led national workshop called “Abriendo Puertas” to improve parent engagement •Oversaw data collection, study methods, and analysis of social service programing by creating department reporting system to track recruitment, enrollment, social services trends through Salesforce •Led strategic planning for program recruitment and staffing through digital and social marketing, community engagement events -
Legal SecretaryNatkin & Associates May 2012 - Jun 2015Greater Chicago Area•Managed communication with 50+ clients, attorney, and corporate claim handlers•Gathered documents to assist in negotiating and resolving litigation files•Managed social media marketing and community outreach•Facilitated community outreach workshops in areas of eviction, immigration rights, and public benefits
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Community Involvement InternAon Aug 2009 - Aug 2010Chicago, Illinois, United States•Researched non-profits locally and nationally to create partnerships and community program events•Created an online file data base systems to track grant outcomes and present to Director •Established Community Involvement Day for staff to volunteer in non-profits across Chicago
Janet Luna Education Details
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Human Development And Family Studies, General
Frequently Asked Questions about Janet Luna
What company does Janet Luna work for?
Janet Luna works for Year Up Chicago
What is Janet Luna's role at the current company?
Janet Luna's current role is Student Services Manager and Interim Associate Director.
What schools did Janet Luna attend?
Janet Luna attended Northern Illinois University, Cristo Rey Jesuit High School.
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