Janet Smith Email & Phone Number

Australia

Toowoomba, Australia

Control the time, cost and quality of construction projects, for government departments including schools, hospitals & emergency services. Responsible for planning and coordinating all aspects of the plan, design & construction process, including procurement of contractors and consultants and interfacing with stakeholders on day-to-day operation matters.

Brisbane, Australia

Monitor services for compliance with legislation and accreditation standards initiate corrective action• Implement and lead accreditation audits, investigative complaints and conduct investigations in accordance with legislation and departmental policy • Prepare reports, submissions, briefs, memoranda and correspondence in relation to complex or sensitive registration, accreditation and compliance issues in the sector• Provide information and assistance to service providers, park… Show more Monitor services for compliance with legislation and accreditation standards initiate corrective action• Implement and lead accreditation audits, investigative complaints and conduct investigations in accordance with legislation and departmental policy • Prepare reports, submissions, briefs, memoranda and correspondence in relation to complex or sensitive registration, accreditation and compliance issues in the sector• Provide information and assistance to service providers, park owners and scheme operators to improve the quality of services offered and to meet legislative obligations regarding registration, accreditation and complianceKey Skills and Abilities• Conducting audits and investigations• Preparation of evidence based reports• Assessment and analysis of primary documents• Interpretation and application of legislation, accreditation standards and prescribed requirements Show less

Brisbane

Located in the Office of the Registrar with accountability for reviewing, advising and determining the registration and compliance of individual community housing organisations under the National Regulatory System for Community Housing (NRSCH). Ensures community housing providers are in compliance with enforceable guidelines and regulations, and ensures provider policies and procedures are aligned to NRSCH materials and fit for purpose.Responsible for administering, monitoring and… Show more Located in the Office of the Registrar with accountability for reviewing, advising and determining the registration and compliance of individual community housing organisations under the National Regulatory System for Community Housing (NRSCH). Ensures community housing providers are in compliance with enforceable guidelines and regulations, and ensures provider policies and procedures are aligned to NRSCH materials and fit for purpose.Responsible for administering, monitoring and reporting registration and compliance efforts, and for providing guidance to community housing providers and departmental staff on matters that relate to registration and compliance. Show less

Toowoomba, Australia

Class 2 Locomotive Driver• Main line driving – coal, grain, passenger• Shunting, marshalling, loading & unloading• Compliant with safety & performance regulations• Signal & DTC safeworking systems

Customer Service Officer – Level APS4 • Strong customer service and people skills• Highly skilled at solving customer relations problems• Maintaining and developing client relationships • Preparing and processing Child Support Claims• Complex Case Management including Intensive Debt Collection• Investigating and finalising Customer Objection Decisions• Project Management• In-Field Customer Interviews and Outreach activities• Excellent typing, data entry and… Show more Customer Service Officer – Level APS4 • Strong customer service and people skills• Highly skilled at solving customer relations problems• Maintaining and developing client relationships • Preparing and processing Child Support Claims• Complex Case Management including Intensive Debt Collection• Investigating and finalising Customer Objection Decisions• Project Management• In-Field Customer Interviews and Outreach activities• Excellent typing, data entry and related Office Administration skills• Coaching and mentoring members of staff• Constantly reviewing and revising work practices and procedures to achieve optimum results• Keeping abreast of mandates governing operations to ensure clients are provided with accurate advice• Relieving duties of Team Leader in their absence. Show less

Customer Service Officer – Level APS4Commenced with Centrelink at Level APS1 and successfully gained promotion to more responsible and skilled positions. My responsibilities and duties included:• Strong customer service and people skills• Excellent typing, data entry and related Office Administration skills• General receptionist duties• Prepared and processed new claims and provided information to clients• Coordinating, preparing and delivering Staff Training… Show more Customer Service Officer – Level APS4Commenced with Centrelink at Level APS1 and successfully gained promotion to more responsible and skilled positions. My responsibilities and duties included:• Strong customer service and people skills• Excellent typing, data entry and related Office Administration skills• General receptionist duties• Prepared and processed new claims and provided information to clients• Coordinating, preparing and delivering Staff Training • Compliance Officer duties including: * Fraud Investigations * Calculating overpayments * Preparation of legal documentation * Conducting field interviews. Show less

Associate’S Degree, Building Surveying

Bachelor'S Degree, Built Environment

Bachelor of Building Design

High School Certificate