• Established strong relationships with each client. Served as the client advocate to ensure that the client received the services they contracted from their vendor of choice during their on-boarding process. Outline of initial projects:• SD-WAN upgrade project of over 700 locations for a nationwide childcare provider, KinderCare. Project consisted of coordinating all vendor activities at each facility for the client. Vendors included AT&T, Comcast, and Cox. These activities required… Show more • Established strong relationships with each client. Served as the client advocate to ensure that the client received the services they contracted from their vendor of choice during their on-boarding process. Outline of initial projects:• SD-WAN upgrade project of over 700 locations for a nationwide childcare provider, KinderCare. Project consisted of coordinating all vendor activities at each facility for the client. Vendors included AT&T, Comcast, and Cox. These activities required coordinating the construction specifications, costs, and time required to complete the installation and final turn up of service. Since KinderCare was a childcare provider, they maintained strict requirements to enter their facilities and these requirements had to be communicated to all contractors. Weekly tracking updates were provided to each vendor team using the Smartsheet application. • Worked closely with vendor teams from AT&T, Verizon and CenturyLink to support our corporate clients. Clients included: Cetera, NuSkin, Mazda, Eldorado Resorts/Caesars in Las Vegas, and Green Dot. Show less

• Expertise in all phases of the installation of telecommunication products and services that customers contracted through AT&T. These phases included gathering data requirements, definition and analysis, quality assurance, and resource management. Single point of contact for all projects and had a minimum of eight people participating in the overall project’s success. Brief outlines of three projects that I managed:• Entergy. (February 2016 to February 2019). Five Phase Project which… Show more • Expertise in all phases of the installation of telecommunication products and services that customers contracted through AT&T. These phases included gathering data requirements, definition and analysis, quality assurance, and resource management. Single point of contact for all projects and had a minimum of eight people participating in the overall project’s success. Brief outlines of three projects that I managed:• Entergy. (February 2016 to February 2019). Five Phase Project which included SIP Circuit Installation and Trunk Configuration, Internet Protocol Toll Free (IPTF), BVOIP Porting in excess of 18,000 numbers, and e911 compliance. Project completed on time.• Ernst & Young (May 2016 to September 2017). SIP Circuit Installation, Trunk Configuration, and BVOIP Porting of in excess of 30,000 numbers. Project completed on time. • PGA Tour Superstores (May 2017 to September 2018). First AT&T project manager to manage the installation of the new AT&T FlexWare Router to enable the voice and data to flow thru the same router. Worked with Engineers in Bratislava to customize the router configuration that fit the customer’s technical requirements. All locations dates had to be met since the stores were existing or brand new with scheduled grand opening dates. A contingency plan was adopted at the very beginning of the project to handle any constraints that were out of our control. Project completed time.• Projects completed in 2018 had an annualized revenue of $815K.• Resourceful in researching risk and identifying corrective action to resolve any issues within the project’s timeline. • Utilized PMBOK Methods to update stakeholders on any changes to project scope, schedule modifications and resource requirements. • Positive feedback and scores on all surveys while employed at AT&T. Show less

• Managed and supported the Information Technology Infrastructure and a staff of eight programmers in a NT/Novell LAN/WAN environment. Supported all Third-Party Payroll, Financial, and desktop applications.• Renegotiated global communications contracts that reduced monthly cost by 35% for all Avian Farms subsidiaries. • Responsible for all budgets/expenditures for information technology and telecommunications at the corporate office as well as remote locations.• Coordinated all… Show more • Managed and supported the Information Technology Infrastructure and a staff of eight programmers in a NT/Novell LAN/WAN environment. Supported all Third-Party Payroll, Financial, and desktop applications.• Renegotiated global communications contracts that reduced monthly cost by 35% for all Avian Farms subsidiaries. • Responsible for all budgets/expenditures for information technology and telecommunications at the corporate office as well as remote locations.• Coordinated all updates to corporate website with an outside marketing firm.• Tested and prepared all of Avian Farms hardware and software to handle the Y2K transition.• Member of the Avian Farm’s Maine Operational Committee that governed all locations in Maine. Show less