Janet Ng Email & Phone Number

Singapore

Hwang Enterprise Contemporary, modern, mix media artistSkills : artistic talent, business & self promotion, determination & commitment, self-belief2021 Ceramic Student Exhibition12 July to 12 August 2021, Singapore @ Studio MiuDonated "Love, Joy and Peace" art series (18 art works) to Orange Valley Nursing Home, Singapore 6 Dec 2019www.orangevalley.sgFirst Solo Art Show "Flow - Art is Freedom" (past)10 Dec 2017, Singapore@ 55 Waterloo Street, Level 3, SingaporeGroup exhibition: Assisi Charity Art Exhibition (past)22 May 2015, Singapore @ My Art SpaceGroup exhibition: Flora & Fauna (past)7 to 13 August 2015, Singapore @ Galeri Utama (Gallery)Group exhibition: FFAA Prairies Show (past)4 May to 28 Nov 2014, Albert, Canada@ Enterprise Square Galleries, PageMaster Artstream Centre and Dow Centennial Centre Gallery

Singapore

Skills: customer experience, customer account management, sales lead generation, event management, operational back-office supportAn experienced customer care, sales, and marketing support specialist. As the team leads in customer care for all existing install bases for the Asia region, I play a role to nurture the accounts in supporting the sales and development team. I am the first point of contact with the customers for any additional consultancy services and feedback to management in areas of technical support if escalation is requested by the customer, I assist and work with consultancy and technical team lead to resolve any technical support case promptly to close the support ticket and inquiry of additional consultancy support. I am skilled in generating and nurturing leads by discovering potential IT projects from prospects and existing customers. Ability to engage and articulate the value of the software application across different levels. Team player in contributing to the sales pipeline. I enjoy providing a high level of customer service and have extensive experience in managing and running marketing events and campaigns. Experienced in office support in the area of operation, admin, and coordination of training workshops.

Managing lead generation for Sales department. Initiate contact, determine and create interest with prospect in order to turn sales lead into qualified prospects, identify decision makers and uncovering potential sales opportunities. Lead contact point for customers, providing quality service and care to customers for the Asia region. Provide firsthand feedback of potential leads to members of the sales team. Oversees programs such as event management and brand awareness building. Organization of events such as seminars and exhibitions. Handling of all inbound and outbound sales calls. Activities include telemarketing, direct mailers and advertising. Maintain, expand and updating of prospect database.

Duties : As Sales Manager responsibility included increasing service and new product revenue. Acquiring new sales and upgrading fire-alarm contracts through customer care, retention and extension of contract period. As Executive Assistant responsibility included administrative support to the Director for sales & marketing department. Oversaw documentation for major projects, sales order processing, minutes taking & general travel arrangement for company staff. Achievements : Identified and streamlined processes in consolidation of project performance review reports component in the BCA license renewal & upgrade. Played key role to promote a new security products to National University, Estate Division, a $ 200,000 project. Company representative in public speaking for new products and alarm services during seminars and external events.

Bachelor’S Degree, Bachelor Of Science In Psychological Studies, Second Class Honours (2Nd Division)

Wsq Advanced Certificate In Training And Assessment (Acta)

Diploma In Computing