*Managed a production team responsible for loading data for new clients using Microsoft Sql and SAS in different environments of development, staging and production servers.* Managed a production team which provided advanced technical assistance, validation and triaging of incoming requests through JIRA ticketing system * Collaborated with Service Delivery Managers (SDM) and other multiple business units in troubleshooting software issues & providing resolution *… Show more *Managed a production team responsible for loading data for new clients using Microsoft Sql and SAS in different environments of development, staging and production servers.* Managed a production team which provided advanced technical assistance, validation and triaging of incoming requests through JIRA ticketing system * Collaborated with Service Delivery Managers (SDM) and other multiple business units in troubleshooting software issues & providing resolution * Developed SAS programs to integrate and analyze payer data from multiple sources 
* Loaded and synthesized healthcare data from multiple sources 
* Implemented and developed data quality control protocols
* Developed internal reports to track efficiencies and identify process improvement opportunities. 
* Responsible for writing code to pull various reports and data in Sql and SAS Show less

* Managed a team that provided technical analysis validation and triaging of incoming requests through JIRA ticketing system*Accurately identify ticket type of defect or task documenting in detail validation steps taken as outlined in teams standard operating procedures (SOP)* Efficiently and effectively manage internal escalations of tickets to the right resolver group paying attention to critical tickets* Collaborate with Service Delivery Managers (SDM) and other… Show more * Managed a team that provided technical analysis validation and triaging of incoming requests through JIRA ticketing system*Accurately identify ticket type of defect or task documenting in detail validation steps taken as outlined in teams standard operating procedures (SOP)* Efficiently and effectively manage internal escalations of tickets to the right resolver group paying attention to critical tickets* Collaborate with Service Delivery Managers (SDM) and other internal groups in troubleshooting support tickets* Communicate outage notification including during off hours in a timely manner to internal and external customers* Contribute in writing SQL/SAS code used in diagnosing requests that come into the support team* Assist in developing innovative reports and processes using SQL, SAS, JIRA, Confluence and other reporting tools* Perform ad-hoc task and analysis for the support team as needed Show less

* Develop SAS programs to integrate and analyze payer data from multiple sources* Load and synthesize healthcare data from multiple sources* Implement and develop data quality control protocols and monitor their impact* Develop internal reports to track efficiencies and identify process improvement opportunities* Implement analytic directives from senior staff and clients and develop written reports as needed* Assist in designing, programming and… Show more * Develop SAS programs to integrate and analyze payer data from multiple sources* Load and synthesize healthcare data from multiple sources* Implement and develop data quality control protocols and monitor their impact* Develop internal reports to track efficiencies and identify process improvement opportunities* Implement analytic directives from senior staff and clients and develop written reports as needed* Assist in designing, programming and standardizing processes and reports Show less

* Responsible for loading data for new clients using Microsoft Sql and SAS in different environments of development, staging and production servers.* Responsible for structural checks for 837i, 837P and HL7 lab data* Responsible for writing code to pull various reports and data in Sql and SAS

*Trained new employees and less experienced analysts on team and department procedures, data retrieval & analysis in SQL server and other department applications.* Wrote custom SQL codes to extract data for analysts from the department my team supported.* Performed data acquisition, programming and documentation from Microsoft SQL Server, Excel and Access.* Performed data quality checks for all data received from other teams and data retrieved from SQL server before… Show more *Trained new employees and less experienced analysts on team and department procedures, data retrieval & analysis in SQL server and other department applications.* Wrote custom SQL codes to extract data for analysts from the department my team supported.* Performed data acquisition, programming and documentation from Microsoft SQL Server, Excel and Access.* Performed data quality checks for all data received from other teams and data retrieved from SQL server before returning to analyst.* Generated vital daily reports in Microsoft access for department managers to ensure effective department functionality* Documented, tracked and resolved issues related to data quality in SQL and other applications. Show less