Janet Cunningham Email & Phone Number

Overall responsibility for Med/Surg inpatient unit, Transitional Care Unit, ED, surgery, PACU, day surgery, Patient & Family Services, Infection Control, Central Processing and Respiratory Therapy. Collaborative leadership role for Therapies, Pharmacy, Anesthesia. Interim leadership for Quality and Accreditation

• Championed Ctr for Wound Care & Hyperbaric Medicine generating 9 consecutive yrs of positive revenue. - Implemented reimbursement techniques accelerating ROI from 36 to 18 months.-Negotiated significantly reduced rate contracts for HBO •Initiated and launched the Pain Center, generating $2.5 million in first yr.Instituted an APNP clinical model which created new revenue streams for 4 specialties.•Expedited closing of multiple departments, resulting in reduction of annual budget expense by $2.2 million.•Championed patient/family service recovery program organization wide.•Led organization’s Quality Measurement Team, measuring intradepartmental customer service & identifying opportunities for improvement.•Delivered fiscal results that exceeded annual targets with consolidated staffing productivity at 114% and expenses 10% below budget.•Championed staff participation in dept, resulting in less than 2% turnover annually & staff satisfaction greater than industry norms

•Developed, validated and implemented system to match staff levels to work load which was subsequently adopted by a national accounting and consulting firm and applied to emergency centers nationwide.•Designed ambulatory care facility utilizing a pod concept which expanded services and increased capacity by 300%. •Introduced patient advocacy programs including SANE and Patient Advocate that facilitated service recovery and provided a means of gathering defensible evidence from assault victims.

•Contributed to the conceptual design and initial implementation of the Shared Governance model for nursing which increased staff satisfaction and reduced turnover and labor costs.•Coordinated multidisciplinary continuing education offerings for emergency services providers, resulting in stronger relationships and increased utilization of service by EMS personnel

Daily operations of small clinical department. Also held positions of evening staff nurse and charge nurse and night nursing supervisor.