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A healthcare leader with more than 30 years of progressive experience. An advocate and practitioner of servant leadership, fostering a participative leadership culture that enhances staff retention and delivers exceptional customer service. Proven skills in fiscal management and staff development. Track record of developing innovative programs and practice models that generate new revenue streams and increase profitability.Clinical leadership experience in inpatient nursing, respiratory theapy, occupational/employee health, infection control, ambulatory surgery, HBO, wound and ostomy care, interventional pain management, diabetes, genetics, perinatology, pediatric subspecialty clinics, adult endocrinology, palliative care, GI Lab, Lifeline, emergency care. Additional leadership experience in quality, credentialling, and TJC coordination/preparedness coach.Specialties: New program development, fiscal management, leadership development, medicare reimbursement for hospital based outpatient programs, staff recruitment & retention, customer service program development and service recovery
Mayo Clinic Health System Franciscan Healthcare
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Director-Patient Care-NursingMayo Clinic Health System Franciscan Healthcare 2009 - PresentOverall responsibility for Med/Surg inpatient unit, Transitional Care Unit, ED, surgery, PACU, day surgery, Patient & Family Services, Infection Control, Central Processing and Respiratory Therapy. Collaborative leadership role for Therapies, Pharmacy, Anesthesia. Interim leadership for Quality and Accreditation
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Director Of Outpatient ServicesSt. Vincent'S Hospital Nov 1992 - Jan 2009• Championed Ctr for Wound Care & Hyperbaric Medicine generating 9 consecutive yrs of positive revenue. - Implemented reimbursement techniques accelerating ROI from 36 to 18 months.-Negotiated significantly reduced rate contracts for HBO •Initiated and launched the Pain Center, generating $2.5 million in first yr.Instituted an APNP clinical model which created new revenue streams for 4 specialties.•Expedited closing of multiple departments, resulting in reduction of annual budget expense by $2.2 million.•Championed patient/family service recovery program organization wide.•Led organization’s Quality Measurement Team, measuring intradepartmental customer service & identifying opportunities for improvement.•Delivered fiscal results that exceeded annual targets with consolidated staffing productivity at 114% and expenses 10% below budget.•Championed staff participation in dept, resulting in less than 2% turnover annually & staff satisfaction greater than industry norms -
Director, Emergency & Short Stay Srvcs.St. Vincent'S Hospital Mar 1985 - Nov 1992•Developed, validated and implemented system to match staff levels to work load which was subsequently adopted by a national accounting and consulting firm and applied to emergency centers nationwide.•Designed ambulatory care facility utilizing a pod concept which expanded services and increased capacity by 300%. •Introduced patient advocacy programs including SANE and Patient Advocate that facilitated service recovery and provided a means of gathering defensible evidence from assault victims.
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Director, Emergency RoomMethodist Hospitals Aug 1981 - Mar 1985•Contributed to the conceptual design and initial implementation of the Shared Governance model for nursing which increased staff satisfaction and reduced turnover and labor costs.•Coordinated multidisciplinary continuing education offerings for emergency services providers, resulting in stronger relationships and increased utilization of service by EMS personnel -
Head Nurse, Emergency RoomMemorial Medical Center Oct 1978 - Jul 1981Daily operations of small clinical department. Also held positions of evening staff nurse and charge nurse and night nursing supervisor.
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Frequently Asked Questions about Janet Cunningham
What company does Janet Cunningham work for?
Janet Cunningham works for Mayo Clinic Health System Franciscan Healthcare
What is Janet Cunningham's role at the current company?
Janet Cunningham's current role is Director Patient Care-Nursing.
What is Janet Cunningham's email address?
Janet Cunningham's email address is ja****@****aol.com
What is Janet Cunningham's direct phone number?
Janet Cunningham's direct phone number is +160826*****
What schools did Janet Cunningham attend?
Janet Cunningham attended University Of Wisconsin-Eau Claire.
What are some of Janet Cunningham's interests?
Janet Cunningham has interest in Customer Service And Service Recovery, New Clinical Program Development, Leadership Development, Management Training, Reading, Fine Needlework, Servant Leadership, Travel, Fishing.
What skills is Janet Cunningham known for?
Janet Cunningham has skills like Services, Nursing, Patient Care.
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