June Giampapa Email & Phone Number

Fremont, Ca, Us

Greenwood Village, Co, Us

• Managed, developed and trained staff, established and monitored goals, conducted performance reviews, and addressed guest service concerns.• Oversaw day-to-day operations of 145-room hotel with staff of 10 employees.• Collaborated with Housekeeping and Porters to achieve guest service, teamwork, and profitability.• Managed files and records for guests and employees and adhered to safety procedures toprevent breaches and data misuse.• Handled guest complaints and utilized feedback to maintain high guest satisfaction rates andincreased revenue.• Established and updated work schedules to account for changing staff levels and expectedworkloads.

Greenwood Village, Co, Us

• Trained, encouraged, and mentored staff in the delivery of professional guest service• Managed diverse team of individuals with a variety of personalities and needs• Organized and handled confidential employee and guest information• Generated repeat business through exceptional customer service and responded to customerconcerns with friendly and knowledgeable service.

Greenwood Village, Co, Us

• Provided exceptional guest service through friendly, efficient, and professional interactions• Maintained guest security in the handling of sensitive information and issuing keys• Collected room deposits, fees and payments• Acquired in-depth knowledge of surrounding area to offer guests with information aboutdining options, entertainment and activities.

Fairfax, Virginia, Us

• Developed highly-efficient administrative team of 4 through ongoing coaching to provideexceptional support to team of 12 Portfolio Managers• Assisted Vice President of Operations including scheduling travel and meetings, meetingpreparation, and creating and proofreading correspondence• Responded to emails and other correspondence to facilitate communication and enhancebusiness processes.

Fairfax, Virginia, Us

• Assisted 15-30 homeowner associations; Answered 20 calls and 100 emails daily to assistwith inquiries, issues, and follow up from owners, vendors, agents, and managers• Maintained information for all aspects of providing support to the Portfolio Managers andclients including customer service, filing, and updating accurate records• Accurately processed 250 invoices and 5-50 violation letters weekly

Middleburg, Va, Us

• Educated patients on the importance of proper rehabilitative exercise and form.• Instructed exercise technique using verbal cueing and demonstration.• Cleaned and organized work area and disinfected equipment after treatment.

• Maintained a welcoming office atmosphere, answered queries, solved problems, and provided information to patients in person and via-telephone.• Organized appointment schedule each day and constantly communicated with doctor regarding the status of each appointment.• Verified benefits and eligibility from insurance companies for patients.• Maintained and updated all patient records on the computer and filed hard copies.• Received patient payments, recorded in the database and provided receipts to patients.

Hampton Roads, Va, Us

• Guided patients through proper form and breathing techniques with warm-up, weight training and cardiovascular exercises.• Monitored patient blood pressures, oxygen saturation, and rating of perceived exertion.

Dallas, Texas, Us

• Greeted members by name, verified membership status and accounts payable standing.• Updated information to member records, documented interactions with clients, collected and applied dues.• Helped customers problem-solve as needed regarding membership payment issues, equipment usage instructions, facility maintenance tasks and general customer service matters.• Responsible for opening/closing of facility as shifts require.

• Maintained accounts payable and receivable for more than 150 residential properties.• Created and implemented a system for routine maintenance schedule using Excel resulting in greater office efficiency.• Provided professional in-person, telephone, and electronic customer service to clients, prospects, vendors, industry associates and colleagues.• Documented and responded to property management service requests and scheduled routine maintenance using contracted vendors in a timely manner.• Prepared monthly rental income receipt, documentation and bank deposit, application of late fees.• Organized file system for consistency and accuracy under own volition for greater productivity.

Bachelor Of Science - Bs, Kinesiology And Exercise Science

Bachelor’S Degree, Kinesiology And Exercise Science

Associate’S Degree, General Studies