Janet O'Connell Email & Phone Number

Medfield, Ma, Us

Lank Cancer Center

• Responsible for busy cancer center & specialties call center (average 100+ calls/day)• Liaison between patient and practice staff ensuring optimal flow and service• Gather complete and accurate information from patients/callers, prioritizing, facilitating and proactively solving flow issues• Coordinate and schedule multiple appointments for physician follow-up, chemotherapy infusion, specialty infusion and ancillary services • Complete new patient intake, assist in triage and records gathering• Provide exceptional care and compassion for patient and practitioner inquiries at all levels

Needham, Massachusetts, United States

• Prepare and process all radiology orders received from physicians for outpatient x-rays, CT Scan, Ultra Sound, Nuclear Medicine and MRI Scan • Provide time sensitive verbal wet read results to outside physicians’ offices• Act as liaison between inpatients from Emergency Department and inpatient floor to coordinate exams• Scan all patient orders and documents into PACs System• Perform all accurate registration functions

Boston, Massachusetts, United States

• Provide all functions of administrative support to Executive Vice President in the mutual fund transfer agency division• Coordinate extensive travel, entertainment and logistical arrangements for internal and external client meetings• Coordinate international and domestic client meetings, agendas and sales presentations• Manage cost center expenses within annual budget guidelines• Produce & distribute client and interdepartmental memos, reports and spreadsheets

Boston, Massachusetts, United States

• Primary client contact for mutual fund management companies, ensuring highest quality of service• Track monthly client expenses and billing• Coordinate fund events and special projects• Fostered client relationships via client reports and mailings

Business Administration

Business Administration