I am a home organizer, contractor and personal assistant. I am the owner of Retreat to Neat Home Organizing, and the President of JRD Acquisitions. Prior to starting my own company, I worked at Greenway Medical Technologies as a Technical Publications Manager for over 10 years. I was responsible for designing and implementing PrimeSuite's first online help system. I also designed and implemented a help system for Greenway's PrimePatient product. I worked closely with project managers, trainers, support staff and developers to determine documentation and training needs for new product features. I also worked with Intuit in many capacities: developing the first online help system for an early windows-based tax product (now Turbo-Tax Professional), QA Manager, Technical Support Manager, and Product Manager. I also put together a Technical Writing department and helped design award winning online and written materials for a company that developed software and hardware for 911 call centers.