Janet N. Email & Phone Number

Mississauga, Ontario, Canada

• Support and supervise the inside sales reps• Train and coach sales team on sales process, systems, tools, products and promotions• Analyze sales reports and create action plans to address gaps• Gather and provide feedback on market insights and competitive intelligence• Identify gaps and create action plans to address them in a timely fashion• Motivate and provide strong leadership to the sales team through performance management techniques: individual sales plans and… Show more • Support and supervise the inside sales reps• Train and coach sales team on sales process, systems, tools, products and promotions• Analyze sales reports and create action plans to address gaps• Gather and provide feedback on market insights and competitive intelligence• Identify gaps and create action plans to address them in a timely fashion• Motivate and provide strong leadership to the sales team through performance management techniques: individual sales plans and ongoing coaching, guidance and monitoring productivity• Work collaboratively with various organization stakeholders to address process gaps and barriers to sales performance• Document best practices and ensure constant evolution of the team• Actively participate in hiring, on-boarding and training of the sales reps• Ensure and monitor daily KPI’s• Assist in the preparation of department budget• Resolve customer complaints when required Show less

Mississauga, Ontario, Canada

Operational Duties/Supervision:- Directly responsible for a team of 8+ employees - Partially responsible for hiring coordination department employees- Supporting Continuous Improving initiatives and maintain a well-trained department- Provide tools to help our department increase productivity- Support overall department needs, including work with the Director of the department, program developers, team of 40+ trainers, etc. - Perform employee Performance Appraisals and… Show more Operational Duties/Supervision:- Directly responsible for a team of 8+ employees - Partially responsible for hiring coordination department employees- Supporting Continuous Improving initiatives and maintain a well-trained department- Provide tools to help our department increase productivity- Support overall department needs, including work with the Director of the department, program developers, team of 40+ trainers, etc. - Perform employee Performance Appraisals and implement personal improvement plans as needed- Conduct audits on files and orders to ensure policies are adhered- Ongoing review of individual's workload and make adjustments if necessary for a balanced strategy to meet set targets- Develop and publish Standard Operating Procedures and Standard Work documents- Manage and assist with ongoing training of other coordinators- Lead daily/monthly team meetings- Provide support to the Regional Sales Manager, Director of Driver Training, National Driver Training Sales Manager, Sales Reps and other Coordinators with complex orders and problem situations- Provide progress reports with financial forecasting on a weekly/monthly basis. - Assist with implementation and ongoing support of e-learning course (communicating with developers, reviewing questions to assess modifications needed, training staff to use back-end of online course, assist customers with online course usage and data).Sales Entry & Coordination:- Plan and make arrangements for large national training projects for large retailers involving 350+ locations and tight deadlines.- Schedule training, manage trainer's calendars, booking changes/additions/cancellations- Create and maintain customer folders with all relevant data- Create and maintain database records- Prepare quotations- Prepare and maintain training literature and paperwork- Process invoices with all required supporting documentation Show less

Mississauga, Ontario

Mississauga, Ontario

• Prepare quotations, purchase orders, and invoices for new equipment requested by Sales Representatives • Coordinate the delivery of lease equipment• Respond to general inquiries nationally such as status and stock of equipment inventory• Maintain consistent communication with Sales Representatives and other departments to ensure a seamless order process• Collaborate with the Sales Coordination team to assist in process improvement initiatives• Develop documentation for… Show more • Prepare quotations, purchase orders, and invoices for new equipment requested by Sales Representatives • Coordinate the delivery of lease equipment• Respond to general inquiries nationally such as status and stock of equipment inventory• Maintain consistent communication with Sales Representatives and other departments to ensure a seamless order process• Collaborate with the Sales Coordination team to assist in process improvement initiatives• Develop documentation for existing processes Show less

Mississauga, Ontario

• Schedule training and manage calendars for multiple trainers (primarily Ontario, Manitoba and Saskatchewan) • Prepare and log quotations in French and English (primarily Quebec and the Maritime provinces ) • Coordinate with sales team to provide customer service, meeting the needs of large national retailers and small businesses alike• Manage course documentation, processing results and sending materials to clients• Open and close orders in order to invoice customers using… Show more • Schedule training and manage calendars for multiple trainers (primarily Ontario, Manitoba and Saskatchewan) • Prepare and log quotations in French and English (primarily Quebec and the Maritime provinces ) • Coordinate with sales team to provide customer service, meeting the needs of large national retailers and small businesses alike• Manage course documentation, processing results and sending materials to clients• Open and close orders in order to invoice customers using JDE• Track and manage inventory of supplies and materials• Present monthly health and safety toolbox talks to my team (30+ people)• Prepare reports for management • Document and implement process improvements Show less

Mississauga, Ontario

• Act as primary point of contact for members across Canada as well as the general public, in both French and English• Assist potential members with the application process• Promote and schedule training courses and coordinate registrations• Issue invoices and collect payments• Log and track interactions with customers, resolve problems and communicate solutions as required• Coordinate Annual General Meetings in Canada and the United States• Schedule and coordinate… Show more • Act as primary point of contact for members across Canada as well as the general public, in both French and English• Assist potential members with the application process• Promote and schedule training courses and coordinate registrations• Issue invoices and collect payments• Log and track interactions with customers, resolve problems and communicate solutions as required• Coordinate Annual General Meetings in Canada and the United States• Schedule and coordinate inspections at construction sites in various locations across Canada• Monitor status of members, suspending and reactivating companies as required• Collect, review, and track mandatory paperwork and data submitted by members quarterly, as well as maintain filing systems• Create and manage website content, newsletters, e-blast communication (Constant Contact), official notices to members and various corporate documents• Monitor and assist with corporate social networking, primarily Facebook and LinkedIn Show less

Sudbury, Ontario

• Develop, implement and evaluate a new cycling initiative for Greater Sudbury, including Bike Exchange events, bike safety courses and presentations, bike safety rodeos etc.• Prepare, promote and execute community events• Conduct media interviews on behalf of Rainbow Routes Association (radio, television and print including CTV, CBC, Radio Canada, Sudbury Star, Northern Life, etc.) in both French and English• Create and manage website content, newsletters, copy for news and… Show more • Develop, implement and evaluate a new cycling initiative for Greater Sudbury, including Bike Exchange events, bike safety courses and presentations, bike safety rodeos etc.• Prepare, promote and execute community events• Conduct media interviews on behalf of Rainbow Routes Association (radio, television and print including CTV, CBC, Radio Canada, Sudbury Star, Northern Life, etc.) in both French and English• Create and manage website content, newsletters, copy for news and magazine articles, media releases, e-blast communication (MailChimp) • Write press kits, media releases, public service announcements, project reports, concept plan for Trans-Canada trail route between Sudbury and North Bay, etc.• Coordinate the development, purchasing and distribution of promotional material such as posters, signs, flyers, etc.• Prepare promotional materials and exhibitor booths to display at trade shows and festivals• Organize and update databases and contact lists• Train, coordinate and manage volunteers• Conduct research to develop action plan for project implementation• Develop and manage content for social media, including Facebook, Twitter, Instagram, Foursquare and Youtube• Liaise with project partners, sponsors, municipal / provincial / federal government employees, local organizations and key stakeholders• Present to school and community groups in both English and French (up to 60 people at a time) • Teach bike safety courses, including Kids Learn to Ride, Adult Learn to Ride, etc.• Provide support for our Executive Director with other administration tasks whenever possible• Organize and monitor delivery of contracted services• Obtain quotations for supplies and services, order stock and assist with payment of bills2 year grant funded by the Healthy Communities Fund (HCF), through the Ministry of Tourism, Culture and Sport with the support of the City of Greater Sudbury and the Sudbury & District Health Unit. Show less

40 Elm Street Suite 1, Sudbury, Ontario

• Prepare, promote and execute over 40 community events in approximately 1 year (including the 2011 Business Excellence Awards with approx 450 attendants, a golf tournament, workshops etc.)• Obtain corporate sponsorship ($500 to $5,000);• Liaise with Chamber of Commerce corporate members• Process and track registrations for event participation• Prepare promotional materials and exhibitor booths to display at trade shows and events1 year non-renewable contract, funded by… Show more • Prepare, promote and execute over 40 community events in approximately 1 year (including the 2011 Business Excellence Awards with approx 450 attendants, a golf tournament, workshops etc.)• Obtain corporate sponsorship ($500 to $5,000);• Liaise with Chamber of Commerce corporate members• Process and track registrations for event participation• Prepare promotional materials and exhibitor booths to display at trade shows and events1 year non-renewable contract, funded by the Northern Ontario Heritage Fund. Show less

Public speaking in front of groups up to 200 people at a time (Imax Theatre and Vale/Inco Cavern), provide customer service in French and English, process payments and count cash, provide tourism information to guests, encourage guests to participate in surveys, cross-sell services and products, assist with assembling mail-outs to members, retail merchandising.

Bachelor'S Degree With Honours, Communication Studies

Activities and Societies: Huntington University, University of Sudbury

Graduate Certificate, Public Relations

As part of the Communication Studies program at Laurentian University, classroom theory is integrated with hands-on experience.