Consultive sales B2B. $1M+

Wore a lot of hats at this start-up. Responsible for finding a major client and ensuring the product had all the features required to meet their expectations. Managed a design team in Ukraine, and facilitated communication with engineers in Houston and India.

I bring fresh thought to the art of capturing attention. I've worked in diverse markets, both foreign and domestic.In addition to my technical aptitude, several other skills have served me well in this line of work: RESEARCH │ I am infinitely curious CLIENT RELATIONS │ I care deeply. Every client I work with is unique—in their businesses, their backgrounds, and their goals. Exceptional people skills have been instrumental in allowing me to understand my clients… Show more I bring fresh thought to the art of capturing attention. I've worked in diverse markets, both foreign and domestic.In addition to my technical aptitude, several other skills have served me well in this line of work: RESEARCH │ I am infinitely curious CLIENT RELATIONS │ I care deeply. Every client I work with is unique—in their businesses, their backgrounds, and their goals. Exceptional people skills have been instrumental in allowing me to understand my clients, work through problems amicably, and deliver projects on time. Example: cabledominator.comPATIENCE & PERSISTENCE │ Let's be realistic. With all efforts, something is bound to go wrong at some point. Success requires focus and determination; being objective-driven, I clear obstacles for my clients and love the challenge of finding solutions. Show less

Took the initiative, learned CCTV broadcast technology, to go live with 36 wallboards in under two weeks. Adding the ability to educate and motive without pulling the agents from their calls. This saved money and boosted revenue in many ways. Here are two examples:►Upon learning that misinformed agents were causing customers to opt-OUT of premium hosting plans at an alarming rate, I moved quickly to produce a video highlighting the product's capabilities reducing cancelations by 90%… Show more Took the initiative, learned CCTV broadcast technology, to go live with 36 wallboards in under two weeks. Adding the ability to educate and motive without pulling the agents from their calls. This saved money and boosted revenue in many ways. Here are two examples:►Upon learning that misinformed agents were causing customers to opt-OUT of premium hosting plans at an alarming rate, I moved quickly to produce a video highlighting the product's capabilities reducing cancelations by 90% with just 4 hours of discovery.► The wallboard project both raised the performance bar and increased camaraderie when the departmental analysis was shared weekly in entertaining videos highlighting the performance of our 200 sales and service agents. Show less

Home flipper. Shouldered extensive procurement and scheduling functions in a deadline-critical environment.In one year renovated, three homes, priced from $105K to $1.2M.

Never ranked less than # 1 or 2 of 120. In this role, I donned headphones and took calls from around the world to help small business owners effectively manage their websites and email systems.This position required technical knowledge and a customer-centric personality, so I excelled. Troubleshooting and digital education were a component of every call. Occasionally, I would have to dive deeper into their website and pore over large sections of code to spot the error. Although this… Show more Never ranked less than # 1 or 2 of 120. In this role, I donned headphones and took calls from around the world to help small business owners effectively manage their websites and email systems.This position required technical knowledge and a customer-centric personality, so I excelled. Troubleshooting and digital education were a component of every call. Occasionally, I would have to dive deeper into their website and pore over large sections of code to spot the error. Although this would be frustrating to most, I have a knack for noticing errors hidden within details.Customer service skills were noticed by the senior management team (IN THE FUTURE, the V.P. of Customer service would invite me to his team as his Policy and Procedures Manager). I earned a reputation as a customer-focused communicator with a talent for understanding issues, adding value, developing rapport, good presentation skills, and the ability to close B2B sales. Show less

My partner and I built a brand with classy sass that appealed to the unique conservatism that Provo is known for. We wanted to emote a positive, welcoming guest experience. Every detail of the business was meticulously planned with the customer experience in mind, we shunned stock photography and it paid off.This was a service-based entrepreneurial project in the personal care/spa industry. Copying business models that had been proven in larger markets, we pioneered wax-only spa… Show more My partner and I built a brand with classy sass that appealed to the unique conservatism that Provo is known for. We wanted to emote a positive, welcoming guest experience. Every detail of the business was meticulously planned with the customer experience in mind, we shunned stock photography and it paid off.This was a service-based entrepreneurial project in the personal care/spa industry. Copying business models that had been proven in larger markets, we pioneered wax-only spa services in Utah. Profitable for 60 months of operation in Provo. While I am no longer an active partner, the subsequent success following relocation out of state proved to us that the brand had cross-market appeal Show less

I traveled extensively to promote the product, a high-end writing utensil. As a family-owned business I was 100% front-line and hands-on. My responsibilities included identifying trade show opportunities, securing booth space, and shipping inventory. Day of the show set up and take down, manning the booth and most importantly monitoring the crowd’s reaction to our marketing script then adjusting the team's approach on the fly.Achieving feats like selling out of sample kits in two days… Show more I traveled extensively to promote the product, a high-end writing utensil. As a family-owned business I was 100% front-line and hands-on. My responsibilities included identifying trade show opportunities, securing booth space, and shipping inventory. Day of the show set up and take down, manning the booth and most importantly monitoring the crowd’s reaction to our marketing script then adjusting the team's approach on the fly.Achieving feats like selling out of sample kits in two days to distributor attendees (from arguably the worst booth location in the exhibit hall), who then went on to sell our product as promotional swag nationally and internationally. We received recognition during an event at the Jacob K. Javits Center NYC - Exhibitor’s Award, “Best and Brightest New Product”. In addition to honing my expertise in marketing, I gained valuable information about owning a product line, licensure, distribution, and the contracts associated with manufacturing and patent protection. Show less