The C.A.R. Board of Directors and its Committees research and formulate policy on all areas affecting the business, professional practices and public policy involvement of California REALTORS®

Realtor / Notary Public

Trained faculty, staff and students on Microsoft Suites, SPSS, blackboard and other proprietary software. Diagnosed and troubleshoot, and solved various PC, applications, printing, and networking issues. Imaged and installed proprietary software. Supervised Audio Visual department - configured, installed and setup video conferencing units. Videotape and edit University events. Manage, design and update Blackboard server, Developed and taught professional development and technology related… Show more Trained faculty, staff and students on Microsoft Suites, SPSS, blackboard and other proprietary software. Diagnosed and troubleshoot, and solved various PC, applications, printing, and networking issues. Imaged and installed proprietary software. Supervised Audio Visual department - configured, installed and setup video conferencing units. Videotape and edit University events. Manage, design and update Blackboard server, Developed and taught professional development and technology related courses. Show less

Blackberry rollout, update operating system, hot fixes, patches and installed/uninstalled applications local and remote(PcAnywhere). Diagnosed, troubleshoot, and solve diverse application problems.

Installed and configured Microsoft Windows NT 4.0, Windows 2000, Active Directory and Windows XP Server and workstations. Implemented user profiles using Active Directory, trained users on Microsoft suites. Diagnosed, troubleshoot, and solved diverse user PC, applications, printing, and networking issues. LAN Administrative Support: Resolution of rudimentary Back-end support calls. Added new and transferred/moved users to appropriate print groups, released locked accounts and/or password… Show more Installed and configured Microsoft Windows NT 4.0, Windows 2000, Active Directory and Windows XP Server and workstations. Implemented user profiles using Active Directory, trained users on Microsoft suites. Diagnosed, troubleshoot, and solved diverse user PC, applications, printing, and networking issues. LAN Administrative Support: Resolution of rudimentary Back-end support calls. Added new and transferred/moved users to appropriate print groups, released locked accounts and/or password recreation, Installation and configuration of hubs and network printers. Project Management: Retrieval and exchange of all leased Dell workstations with purchased PCs from recently sold Department Documented in detail all transferred Asset ID tags, serial numbers, machine configurations, and scheduled dates of hardware replacement. Show less

Provided technical support for 2800+ users in an NT, Novell and AS400 environment. Diagnosed, troubleshoot, and solved diverse PCs, applications, printing, and networking issues. Manage local and remote users. Create Images using Ghost 5.0 and Image Cast IC3 to reimage PCs and Laptops. Configure Desktops/Laptops, Blackberry and Dell PDA, Printers, Scanners and other Peripherals. System Maintenance Level 2/3 Support for users with OS and Software problems. Define problems, collect data… Show more Provided technical support for 2800+ users in an NT, Novell and AS400 environment. Diagnosed, troubleshoot, and solved diverse PCs, applications, printing, and networking issues. Manage local and remote users. Create Images using Ghost 5.0 and Image Cast IC3 to reimage PCs and Laptops. Configure Desktops/Laptops, Blackberry and Dell PDA, Printers, Scanners and other Peripherals. System Maintenance Level 2/3 Support for users with OS and Software problems. Define problems, collect data, establish facts, and draw valid conclusions. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to groups of managers, clients, customers, and general public, one-on-one user training. Project planning and implementation, Support for user in multiple locations using VNC. LAN Administrative support: Administrator Daily insertion of DLT tapes into Local servers (backups monitored via (Veritas Backup Exec). Installed and configured hubs and network printers. Desktop Analyst: Front-end service and support in a 2000-user Netware 4.x/Win NT Workstation Environment. Enterprise messaging platform: MS Exchange; Network: Token-ring and Ethernet. Issue Administrative Rights in Novell Intranet Ware Network. Setup Workstation for all locations; etc). Installation and configuration of front end applications including Microsoft Outlook, Office 97 Suite, NetSoft Elite (AS/400 and Mainframe connectivity client), Reuters Ad Value Network, Remedy (help desk app), IE, McAfee Virus Scan, and several proprietary apps such as View SpotPak, Media Professional. Troubleshoot connectivity problems (wiring closet/patch panel, etc). Show less

Network setup for 550+ computers, hardware and software installation and troubleshooting. Provide technical support and configurations from desktop to midrange connectivity. Connect PCs and AS/400 systems across local area network and remote links. Created and maintained user profiles, passwords, initial libraries and menus