Janet Dion, Ahre Email & Phone Number

Senior Talent Development Partner for Internal Audit, Risk & Compliance, Legal & Strategy corporate functions. Lead Santander's talent initiatives and activities, including annual performance cycle, goal setting, talent reviews and succession planning, employee engagement, nomination-based talent programs and internal mobility. Extensive focus on training, learning paths, leadership and management development and DE&I.

Lead learning and development across Risk, Compliance and Internal Audit corporate functions. Includes establishing and maintaining cross-functional relationships to understand business drivers and identifying learning priorities and needs. Extensive focus on compliance, risk and regulatory training framework as well as key programs towards management and career development, onboarding and employee engagement.

Managed and coordinated cross-functional working groups to facilitate the exchange of ideas, provide business analysis to identify training needs, and solidify requirements into training solutions.● Aligned the risk and regulatory training program development and ensured department goals were achieved. ● Assessed training solutions that supported the business needs of Risk and Regulatory for Investment Services and trained approximately 5,600 employees by end of Q2 in 2018.● Designed, developed, and delivered training programs using the ADDIE model, solving complex client/business needs while meeting project schedules and business transformation within the realm of ISA Learning Services.● Enabled team of instructional designers to build risk courses and curriculum. Always inspired team to focus on improvements and be solution focused. ● Orchestrated a robust ERISA training program by collaborating with Business Unit and Legal to meet mandatory compliance requirement and trained over 500 employees. ● Developed and coordinated platform multiple training programs for Client Service employees enabling employees to be more effective at client contact and internal relationships.● Identified cost effective learning solution to address business unit learning needs. Collaborated with corporate business group to build risk controls eLearning course internally resulting in a cost savings of approximately $3,500 to State Street. ● Strengthened the risk excellence culture by launching a new RISKchat speaker series program which trained over 1,200 employees within year timeframe.● Established RISK fairs that educate Global Service employees on high priority inherent risks that were currently challenging the division.

Managed client relationships through project management and developed training solutions to reduce employee knowledge gaps. ● Drove innovation, business unit growth, and profitability by providing client (internal/external) training interventions to support operating model, new business, market share, and organic growth. ● Formalized and executed training plans to support employees in implementing system changes/enhancements by collaborating with outside vendor to create My.StateStreet.com platform training videos.● Collaborated on Passport to Knowledge program that provided employees across divisions the opportunity to attend a quarterly event sharing role objectives and interdependency, leading to increased cooperation and information sharing.● Developed and executed training plans to support Global IT and Business Transformation initiatives.● Established multiple programs that allowed for professional career mobility and growth through career development programs across business which included Talent Development Program for Senior Associates, Career Development Program, and Management Rotation Program.● Increased operational performance and mitigated operational risk through training interventions and/or appropriate best practices for operations staff (for example, skills training programs, fund group training, risk awareness). ● Developed business conversion training allowing for a smooth migration of staff onto State Street Systems.

Instructional designer that successfully managed projects and developed classroom/eLearning training by performing accurate training needs analysis, course development, and delivery all within calculated timelines.● Developed and executed training plans to support client conversions, IT, and Business Transformation initiatives. The implemented training solutions allowed staff to understand systems and processes creating a smooth transition and the skills to prevent potential errors (DeAM and IBT).● Spearheaded the global rollout of the My.StateStreet suite of applications by developing a training program that met the needs of Investor Services and our clients. ● Led the execution of IS training needs with the creation of four business contingency programs that helped mitigate risk and enhanced productivity for Investment Services. ● Designed and delivered multiple error prevention programs to IS Seniors and Account Managers to reduce operational errors, as well as skills and application training classes that focused on the relationship between business unit roles, system processing, and financial impacts/risks.

Skills Training Manager that was responsible for the Fund Accounting training team for the State Street Institute to increase employee knowledge levels on the business.● Managed and supported a team of 13 Skills Training instructors.● Scheduled new hire training and advanced modules training on a quarterly basis to meet our client needs.● Represented the Skills Training department by participating on the Training Needs Committee to provide direction on elevated concerns by the business areas. ● Identified ways to improve the daily trainer job function tasks to create better efficiency by polling pain points and implementing document camera technology.