Jane Yeap Email & Phone Number

Petaling Jaya, My

Bangsar, Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

I'm a multi-faceted professional who wears multiple hats, including business analysis, productownership, and project management.1. Acted as a liaison between business stakeholders and technical teams to ensure productalignment with business goals.2. Translated business needs into actionable deliverables and managed the product backlog byeffectively prioritizing features with most valuable initiatives.3. Manage timelines, dependencies, and coordinated stakeholder communication toensure on-time, high-quality product delivery.4. Collaborated with cross-functional teams, including developers, UI/UX designers,engineers, data scientists, and QA with a hybrid of Agile and Waterfall methodologies forsuccessful product development.

Played a pivotal role in bridging gaps between business and internal teams to optimize resource allocation and became top-tier solution providers in the industry. My expertise lies in:1. Gap Analysis: Conducted in-depth analysis of partner requests, market trends, user feedback, and competitor platforms to identify business opportunities and gather comprehensive requirements.2. Product Requirement Gathering: Led the transformation of traditional services and processes into innovative, user-centric online solutions. Conducted thorough market analysis and user research to identify opportunities for digital innovation.3. Process Optimization and Implementation: Identified and eliminated bottlenecks in key processes, and redesigned workflows to optimize efficiency. Collaborated with cross-functional teams to implement process improvements and ensure seamless integration.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Led a team of 6 to deliver innovative cross-border payment solutions. Key contributions include developing & enhancing products, optimizing workflows, and ensuring compliance while fostering strong cross-functional collaboration.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsible for ensuring that all operational and risk management processes to successfully conduct the operations of MoneyMatch across all products are complied with in an effective and efficient manner. The Associate will be working very closely with various departments and management to help create and implement various operational protocols, as well as automating and improving risk management measures. This highly dynamic role will also provide opportunities to the Associate to explore and learn treasury operations, foreign exchange portfolio management and data analytics. Primary Responsibilities: - Execution of the entire operational process flow whilst working closely with the Compliance team and the Technology team on the creation of, and improvement of automated back end processing algorithms - Providing support to the Business Development team for back-to-back FX Treasury quoting for higher-value customers - Adherence to treasury management protocols to handle internal variance-at-risk limits along with monitoring systems for fraud prevention Secondary Responsibilities: - Maintenance of various management reports on a real-time basis and working with management and the in-house programmers on continuous efficiency improvement efforts - Assisting management with creation & refinement of the standard operating procedures for operations & risk management across all products - Assisting management with related administrative and general requirements of the business as and when required (we’re a fast scaling startup so everyone chips in for anything and everything!)

Penang, Malaysia

I was initially tasked with implementing the marketing strategies, which resulted in a 10% revenue increase. My role evolved into project management, focusing on establishing standard operating procedures for construction and logistics operations. I was subsequently promoted to develop business process improvement and back-office data management. In addition, I played a founding role in establishing PSS Depot Sdn. Bhd., a sister company of Pinang Mewah. In PSS Depot, my learning curve grew exponentially. I have worn many hats - where there is a problem (or a challenging opportunity), I go fix it.1. Ensured operational procedures adherence to meet SLAs, for manpower deployment, contingency management, and facilities maintenance.2. Conducted data analysis with historical data to meet business requirements and maintain customer confidence.3. Led incident recovery actions, ensuring accuracy of reports and compliance with safety regulations at the depot.

Kuala Lumpur, Malaysia

As a sole contributor, I successfully coordinated events with stakeholders for the ASEAN-India Business Leadership Conclave 2016. I managed marketing tasks including generated databases, executed cold-calls, followed up on warm leads to source potential clients, and resolved client-specific issues to increase brand awareness.

Kuala Lumpur, Malaysia

As part of a team specializing in ATL, BTL & Digital Advertising, I successfully managed high-profile client accounts for Mid Valley, BOH, and Enrich Airlines. I completed complex projects within tight deadlines and collaborated with internal teams to deliver high-quality work that met client requirements and contribute to business development efforts.

Bachelor’S Degree Of Communication (Hons), Advertising

Arts And Business, Spm 8A2B; Pmr 7A1B

Activities and Societies: Chairman of Sports Stewards; Auditor of Traffic Society; Members of Chinese Orchestra & Wu Shu Club