- Helps lead the retail sales team and acts as main point of contact for all retail stores across the country- Responsible for monitoring the retail email, which involves a high level of organization and multitasking to follow through on warranty issues, product knowledge questions and tracing all incoming retail orders from entry to completion, including updating on order status along the way- Answers all incoming phone calls in a pleasant and helpful demeanor- Lead for internal marketing, including binding sales materials to send to clients, maintaining inventory of sales materials and shipping product- Frequent use of Microsoft products to compile lists of new clients to expand business growth and transferring client emails to Constant Contact

- Launched and managed social media platforms, organized and managed events to engage and connect with the local community- Built professional relationships with clientele to provide quality performance, while engaging in a highly visible role, conveying a positive and professional attitude- Oversaw team members and developed best practices to balance workload during peak hours, reducing hourly burden per employee- Key holder, responsible for opening and closing the store, handling cash transactions and balancing the cash register at night- Successfully prepared each product in a fast and timely manner, always with a warm smile- Collaborated with the manager to ensure sales goals and food waste goals are met.

- Assisted the Innovation, Creative, Lifestyle and Tech teams with various tasks such as media lists, research, external gifting and some light pitching- Helped with press previews for BB Dakota- Listed events for clients and researched possible events for clients to attend as well as creating and maintaining important documents for the company- Handled questions and requests by customers when representative was unavailable- Learned aspects of a high technology events and management operation- Managed social media platforms, organized and managed events

- Handled questions, greetings, complaints, concerns and requests in effective, customer supportive manner when outside sales representative was unavailable- Developed product knowledge by reading current vendor tags and pamphlets in order to communicate it to the customer.- Marked items with identifying codes, such as price, stock, or inventory control codes, while assisting in all departments as needed- Ticketed, arranged, coordinated and maintained store displayed merchandise to promote sales, as well as advertised new merchandise through creating and overseeing in-store signage- Priced & Sorted merchandise from racks and placed them in their correct location and recommended merchandise

- Handled questions, greetings, complaints, concerns and requests in effective, customer supportive manner when outside sales representative was unavailable- Developed product knowledge by reading current vendor tags and pamphlets in order to communicate it to the customer.- Marked items with identifying codes, such as price, stock, or inventory control codes, while assisting in all departments as needed- Ticketed, arranged, coordinated and maintained store displayed merchandise to promote sales, as well as advertised new merchandise through creating and overseeing in-store signage- Priced & Sorted merchandise from racks and placed them in their correct location and recommended merchandise