Janice Alexander Email & Phone Number

Massachusetts, United States

Palmer, Massachusetts, United States

Springfield, Massachusetts Metropolitan Area

Springfield, Massachusetts Area

Tallahassee, Florida

Woonsocket, Ri

•Provided administrative support for two senior executives - the CMO and VP of Advertising•Manage calendars for designated department members. •Set-up/coordinate internal and external meetings/conference calls and prepare minutes where assigned. •Arrange travel. •Answer phones and take/relay voice mail and email messages. •Prepare/maintain expense reports, purchase orders, vendor payment and reconciliation. Order/maintain inventory of supplies and equipment, as well as maintain and reconcile various department purchase cards. •Provide organization support including presentation development (PowerPoint), database management (Excel), limited project management and other tasks as needed. •Interact professionally with all levels of internal and external personnel via phone, in person, and via written correspondence. •Establish contacts with other internal/external customers. •Institute solutions for the administrative needs of the department.

Providence, Rhode Island Area

•Manage multiple calendars, requiring interaction with internal and external executives and assistants, to coordinate a variety of complex executive meetings. Schedule/organize quarterly meetings.•Screens calls and office visitors, respond to inquiries and takes messages on behalf of executives. Interface with senior management across organizations, along with internal and external customers and suppliers requiring tact and diplomacy. •Type moderately complicated letters, SEC filings, reports and other documents using word processing software, including PowerPoint presentations and proofread for typos, grammar and punctuation and consistency in presentation at Textron. •Assist executives with preparation of presentation materials. Organize/assemble reports for multiple Committees and coordinate distribution. •Maintain accurate correspondence listings for various financial committees (e.g., Disclosure Compliance Committee, Audit Committee, Finance Council, etc.).•Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner. Includes management of Annual Corporate Card Credit Limit review process and Annual Record Retention Review.•Arrange travel schedule and reservations for executive management as needed (domestic and international) and prepare expense reports.•Sort and route department mail and deliveries as required. •Maintain supply cabinet and order supplies as necessary.•Process departmental invoices as needed.•Manages record retention for all department documents, including storage, retrieval and destruction of records as necessary.•Provide Administrative support, phone coverage, to other executives / senior management as needed.

• Provides administrative support to Senior Director of Global Product Acquisition & Inventor Relations. • Maintaining executive meeting schedule & planning and organizing the department’s calendar • Scheduling onsite, as well as offsite meetings; coordinating department meetings/special events; preparing meeting sites and agendas; organizing catering services• Creating spreadsheets to track department expenses and travel budget• Coordinating travel arrangements for domestic as well international travel• Coordinating and maintaining filing system• Ordering supplies• Responds to incoming requests• Greeting and directing visitorsAccomplishments:• Assisted in negotiating cooperate hotel rate.• Established good working relations’ with inventors as well as with across departments.

Served as liaison between company and customers and sent letters to customers regarding contract renewals.Ensured completeness and accuracy of contracts.Invoiced customers and maintained filing system and equipment shipments.Compiled reports for budgetary monitoring. Developed and implemented filing and tracking system that improved office efficiency.

Lincoln, Rhode Island

• Directed day-to-day activities related to purchase of service contracts• Reviewed list of customers and checked contracts for annual renewals• Sent letters to customers regarding contract renewals• Calculated contract amounts with discounts as required• Followed up with customers to ensure information was received and if planning to renew• Persuaded customers to renew contracts• Ensured completeness and accuracy of contracts, requested & approved amendments to base contracts• Invoiced customers• Maintained filing system and equipment shipments• Compiled reports for budgetary monitoringAccomplishments:• Initiated campaign to update replacement contracts which resulted in 60% renewals.• Developed and implemented filing and tracking system.

Tallahassee, Florida Area

• Provided administrative support to Program Director of Athletic Academics• Assisted Academic Program Specialists in all tasks as it relates to office structure, calendars, & inventory• Maintained and tracked operational budget to ensure available funds throughout fiscal year• Reported budgetary issues• Assessed needs of department and reported to program director• Met with potential new hires• Processed applications• Created and monitored advertisements for positions• Directed employees on timesheet guidelines• Processed timesheets• Arranged travel• Processed and maintained travel records for staff• Communicated to and trained staff on University guidelines with regard to changes, updates, or status of purchasing, reimbursements and travel• Purchased supplies and equipment• Researched and recommended new systems• Selected and negotiated with vendors• Maintained inventory control• Coordinated conference room schedules• Monitored and supervised front desk staff• Processed incoming/outgoing correspondence• Maintained and repaired office equipment and maintenance schedulesAccomplishments:• Maintained confidentiality of academic grades and student athletic injuries.• Provided nurturing and guidance to student athletes.• Developed filing and tracking system for tracking payroll hours.

Provided administrative support to the Program Director of Athletic Academics. Assisted Academic Program Specialists with a variety of responsibilities including: maintaining calendars, inventory, maintaining and tracking operational budget, reporting budgetary issues, and continuously assessing the needs of department.Processed timesheets, arranged travel, trained staff on University guidelines, purchased supplies and equipment and researched and recommended new systems designed to improve efficiency.Liaised extensively with vendors and maintained inventory control. Coordinated conference room schedules, and monitored and supervised staff. Processed incoming and outgoing correspondence.

Tallahassee, Florida Area

Responsible for technical, clerical and public contact work in the preparation and processing of various types of building and environmental permits. Duties included: receiving permit applications from clerical assistants; reviewing drawings and ensuring proper information to apply for permits (Land Use Compliance Certification, Solid Waste, City Utilities, Environmental and Concurrency) and that copies are distributed to city/county officials; identifying when projects are scheduled for review, status of projects, number of dates for review, cost of review, permit number and issue date; generating reports and charts for management; filing plans for commercial projects; calculating and collecting plan review fees.

Managed a variety of administrative responsibilities including reviewing drawings and ensuring proper information for permits. Generated precise reports and charts.

Tallahassee, Florida Area

Provided administrative support to Vice President of Engineering, operations manager, and to 45 engineers and designers. Duties included: composing documents for corporate and division offices; creating spreadsheets; coordinating travel arrangements for Engineering Department; maintaining executive meeting schedule; coordinating client and interoffice files and paperwork; coordinating department meetings/special events; preparing meeting sites and agendas; ordering supplies; organizing catering services; greeting clients and visitors; responding to inquiries from general public

Provided administrative support to VP of Engineering, operations manager, and to 45 engineers and designers.Composed correspondence, created spreadsheets, coordinated travel arrangements, maintained executive meeting schedule, and coordinated client and interoffice files and paperwork. Planned meetings/special events, prepared agendas, ordered supplies and organized catering services.

Human Resource Management

Education record

Education record

Education record

Education record