Manager, Tech Services And Quality Solutions
CurrentSysmex is a global leader in the design and development of innovative clinical diagnostic hematology, coagulation and urinalysis equipment and information management systems. As a manager in the Tech Services and Quality Solutions department I manage customer concerns which are escalated through our Technical Assistance Center and customer care field associates. Working closely with our sales and service counterparts we strive to exceed our customer's expectations by providing outstanding support and problem resolution through their engagement with our products.