Analytical and detailed-oriented independent professional with 5+ years of hands-on experience in payroll, human capital management, and time and attendance software systems. Including client software and hardware recommendations and price quotes. Utilizing API technologies to integrate independent software systems for a secure and seamless single sign-on client experience product. Leading a technical support team and ticket system. Experienced in providing top-notch client experiences, with hands on and virtual training to a diverse range of clients, professionals, and business owners. Simplifying complex information into simplistic tutorials, while having patience and consideration to make the client feel safe and empowered.