As a Senior Project Management Lead at Dragos, Inc., a startup specializing in OT cybersecurity software development, I direct the PMO (project management office) and oversee the delivery of complex and high-impact projects for clients in various industries, such as manufacturing, energy, and transportation. With over 10 years of experience in enterprise program management, I have a proven track record of leading cross-functional teams, managing technical resources, building customer relationships, and optimizing product performance with global development teams.My core competencies include agile project and program management, customer relationship management, process improvement, and OT cybersecurity. I hold the Project Management Professional (PMP)® and SAFe Agilist certifications, as well as the Dragos Platform Certified User credential. I am passionate about creating an exceptional customer experience and achieving success for both the customer and the company. I enjoy learning new concepts and technologies and teaching them to others. I value collaboration, communication, and innovation, and I strive to empower my team and my customers with the best solutions and practices.