Janice Lim Email & Phone Number

Singapore

Singapore, Singapore

Singapore, Singapore

Singapore, Singapore

- Semi-automated backend Material Review Board excel reporting file to automatically update at least 10 charts with new data input - Constructed 2 interactive Tableau dashboards for easier visualization and filtering of key reporting components for defect modes - Collaborated with quality management and procurement colleagues across 8 backend sites to clean up approximately 45% of a Supplier Lifecycle Management (SLM) tool database - Communicated with 6 functions to update key documentation links and enhance various components of 6 cluster intranet homepages - Corresponded with human resource team and quality management colleagues from 2 backend sites to ensure smooth success of employee training roll-out- Aided in monthly update of CAPAs for identified defects shared by sharing segment onto JIRA to fan out to all sites- Extracted relevant data from JIRA into Excel and utilized Macros to streamline formatting process to tidy the information for line validation- Corresponded with 1 colleague to clean up 3 OCAP Excel files by standardizing defect keywords and utilized macros to streamline file formatting across all OCAP files- Coached 1 colleague on Tableau navigation, and how to create worksheets and dashboards- Created training and reference slides for basic Tableau software usage, and Sharepoint platform to configure intranet webpage contents - Briefly learnt about problem-solving methodologies: FMEA, DMAIC, 8D, basic SPC - Gained knowledge on how to validate supplier ISO17025 and ISO9001 certifications

Singapore

- Oversaw daily operations on patient administration, crowd control, staff coordination, and task delegation while adhering to COVID-19 safety measures- Arranged and staggered approximately 20 appointments daily by liaising with patients regarding available vacancies while maintaining COVID-19 safety guidelines- Facilitated with patient medication preparation and ensured all components of payable fees were accounted for correctly while handling large sums of payments- Trained 3 new medical assistants on day-to-day operations

Singapore, Singapore

- Coached 10 new staffs on backend system used, customer communication, and daily tasks- Coordinated with a team of 8 customer service officers to delegate tasks of closing incoming orders,attending to customer emails and influx of phone calls- Supported operations team in picking and packing of customer purchase orders

Bachelor Of Engineering - Be

Education record

Education record