Janice Thomas Email & Phone Number

A leading provider of technology solutions vital to the administration and operations of health and human services programs. Following the acquisition of HMS in 2021, the company grew to over 10,000 employees based in the US, Canada and India.Primary responsibilities included:• Administered benefit plans for US employees (described below) in conjunction with brokers, vendors and internal partners. • Participate in the annual benefit strategic planning in collaboration with internal partners, benefit consultants/brokers, reviewing external market data, employee feedback and company objectives.• Project managed the annual Open Enrollment process for US benefits working with internal external partners; performed system testing, developed a robust communications plan and worked with external partner to create materials. • Ensured all benefit file feeds were created/tested, new time off codes and work flows created during the transition to SuccessFactors and ADP Global at the end of the TSA. • Managed the implementation of ACA reporting with Equifax, payroll and HRIS.• Administered leaves of absence during transition to SuccessFactors modifying process before transitioning to role as a back-up leave administrator.• Developed and maintained benefits FAQ for HR ticketing system to aid Tier 1 People Operations in addressing employee concerns while reducing the number of escalated tickets and achieving service level agreement (SLA) goals. Served as subject matter expert to internal partners in all benefits related concerns.• Developed and managed well-being program which focused on areas of high claim incidence or collaboration with DEI and included educational communications, activities and tracking of engagement utilizing content available at no cost.• Created and presented Benefits content in the weekly ‘Welcome to Gainwell’ sessions for new hires.• Maintained benefits content and links on the internal intranet to facilitate employee self-service

Contract With Gainwell Technologies

Contracted to serve as the interim Manager, Benefits for a new company Gainwell Technologies following the divestiture from DXC Technology. The company employed 8,000+ employees based in the US, Canada and India at the time of divestiture.Primary responsibilities included:• Managed and administered all benefit plans for US based employees (self-insured medical, fully insured dental and vision, health savings account (HSA), flexible spending (FSA), 401(k), Life/AD&D, STD and LTD as well as voluntary plans such as pet insurance and identity theft protection). Managed external vendors and brokers. • Managed the inaugural annual Open Enrollment process in partnership with internal partners under the TSA and external brokers and vendors; developed benefit communication materials utilized during Open Enrollment and new hires; performed system testing (Mercer Marketplace 365+), assisted employees with benefits related questions during the transition. • Managed the benefit set up and transition of retirement plan and health and welfare benefits for employees based in Canada.• Ensured completion of benefits related components of the TSA with DXC. • Participated in the benefits related due diligence during the acquisition of HMS. • Transitioned HSA accounts from prior vendor to the new HSA plan.• Developed new leave of absence processes and transitioned open leaves to new vendor; daily basis managed leaves working with external vendor and internal partners, updated and tracked employee status in Workday. • Assisted employees on all matters benefits related via internal tickets and inquires made to the Benefits Mailbox while providing exceptional customer service. Served as subject matter expert to internal partners.• Initiated ‘Welcome to Gainwell’ sessions for new hires and created/presented Benefits related content during weekly sessions.• Maintained benefits content and links on the internal intranet to facilitate employees self-service.

San Francisco Bay Area - Remote

* Administer all benefit plans for Axiom's North America HQ and lawyer population.* Manage the Benefits Mailbox providing exceptional customer service while assisting Team Members with benefits related questions.* Manage benefits related actions in Workday; coordinate with payroll to ensure Team Members are paid accurately. * Coordinate the annual Open Enrollment process for US based employees by working with internal partners and external brokers and vendors; co-presenter of the Open Enrollment presentation.* Maintain company benefits informational website, interactive Alex Tool, benefits guidebooks and FAQ's to facilitate Team Member self-service. Create additional living documents to outline the ever changing benefits landscape associated with COVID-19 ensuring the documents reflect current information from the various benefits providers in the US and Canada.* Manage Team Member leaves of absence.* Manage regulatory compliance obligations; complete compliance audits as required.* Participate in Wellness initiatives with internal partners. * Complete employment verification and I-9/E-verify processes.

Chicago, Il - Remote

Managed all employee benefits and wellness for employees in 5 states.

Chicago, Il

Reporting to the Treasurer, as an HR department of one, managed all aspects of Human Resources for 380 employees in 5 states including: employee benefits administration, policies and procedures, staffing and onboarding, performance management, compensation, employee relations, union negotiations, health and safety, leave administration, as well as general HR administration for COBRA, EEO-1, I-9, file retention, etc.

Alsip, Il

Reporting to the CFO, as an HR department of one was responsible for the hands-on management of all aspects of the HR function for 175 employees.

Chicago, Il

Reporting to the Vice President, HR was responsible for all administrative aspects of HR for 450 employees (union and non-union).

Chicago, Il

Part-time position in the Executive Human Resources Center handling terminations and retirements of Sears executives (department managed files of 30,000 employees).

Ba, Elementary Education

Education record

Activities and Societies: Volleyball