Janie Walzer, Mpa Email & Phone Number

Sammamish, Washington, United States

Redmond, Washington, United States

I played a key role in the success of Capstone Solutions by offering guidance on recruitment, terminations, performance management, employee relations, and HR best practices while facilitating a positive relationship between personnel and senior management.

Greater Seattle Area

•Coordinated coalition building with a diverse group of stakeholders.•Served as project lead, staff support, subject matter expert, and an independent reviewer for various projects and programs.•Analyzed survey data and create reports that concisely convey complex findings, both quantitative and qualitative.•Drafted communications, including website content, one-pagers, social media posts, and other marketing collateral.•Engaged community members to educate them about their local transportation options while providing high quality customer service through a trauma informed lens.•Created an Inclusive Planning Toolkit to guide the King County Mobility Coalition’s accessibility practices in 2020 and beyond.

•Maintained the highest standards of conduct and provided quality customer service for a diverse clientele.•Trained newly hired partners in the standards and practices of the company.•Awarded “Partner of the Quarter” at the store level.

Seattle, Wa

•Built a support network of local community businesses and obtained in-kind donations for future residents of a supportive housing program in Columbia City. •Prioritized and kept track of special project objectives and action items.•Managed meeting times, locations, and agendas for a special project steering committee comprised of representatives from the community.•Organized and staffed a community outreach event at a local farmers market.

Master Of Public Administration - Mpa

Bachelor Of Arts - Ba, City/Urban, Community And Regional Planning

Activities and Societies: Student Executive Council, Arts & Science Internal Advisory Board